Summary
Overview
Work History
Education
Skills
Timeline
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Quavez Jones

Antioch,TN

Summary

Dynamic Order Processing Specialist with a proven track record at PepsiCo, excelling in shipping and receiving while enhancing teamwork and adaptability. Successfully streamlined order fulfillment processes, improving efficiency and customer satisfaction. Proficient in ERP systems and data entry, consistently delivering high quality performance reports to drive operational improvements.

Overview

4
4
years of professional experience

Work History

Order Processing Specialist

PepsiCo
01.2024 - Current
  • Provided cross-functional support during peak periods or staffing shortages, demonstrating adaptability and teamwork skills.
  • Completed accurate order entry and data verification.
  • Documented shipping information for orders and tracked packages when necessary.
  • Assisted customers with product and service selections.
  • Operated pallet jacks, forklifts and other equipment regularly.
  • Created comprehensive performance reports for management review, highlighting successes and areas requiring further attention or improvement efforts.

Amazon FBA Seller

Customer Service Department
01.2022 - 10.2023
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
  • Increased product sales by optimizing Amazon listings with keyword research and market analysis.
  • Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
  • Tracked performance metrics and utilized analytics tools to make data-driven decisions for continuous improvement in business operations.

Beer Stocker

Det Beer Disruption
03.2021 - 11.2021
  • Provided excellent customer service, addressing questions and concerns promptly and professionally.
  • Assisted customers with product selection, providing knowledgeable recommendations based on their preferences.
  • Streamlined restocking processes by implementing organizational strategies for the storeroom.
  • Collaborated with team members to complete stocking tasks quickly and accurately.

Education

Associate of Science - HVAC

Nashville State Community College
Nashville, TN

Skills

  • Shipping and receiving
  • Teamwork orientation
  • Purchase order management
  • ERP systems
  • Order picking
  • Data entry skills
  • Picking orders
  • Safety practices
  • Invoicing and billing
  • Updating logs
  • Fulfillment management
  • Teamwork

Timeline

Order Processing Specialist

PepsiCo
01.2024 - Current

Amazon FBA Seller

Customer Service Department
01.2022 - 10.2023

Beer Stocker

Det Beer Disruption
03.2021 - 11.2021

Associate of Science - HVAC

Nashville State Community College

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