Summary
Overview
Work History
Education
Skills
Languages
Timeline

Uziel Menchaca

Seagrove,NC

Summary

Dynamic professional with a proven track record at Carpigiani, adept in shipping and receiving, and renowned for exceptional teamwork orientation. Excelled in CRM software usage, driving sales, and enhancing customer loyalty through creative thinking and active listening. Achieved consistent sales targets and streamlined order processing, contributing significantly to operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Order Processing Specialist

Carpigiani
01.2024 - 08.2024
  • Provided cross-functional support during peak periods or staffing shortages, demonstrating adaptability and teamwork skills.
  • Completed accurate order entry and data verification.
  • Documented shipping information for orders and tracked packages when necessary.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Operated pallet jacks, forklifts and other equipment regularly.
  • Expedited urgent orders with prioritization and close communication with other departments.
  • Assisted in training new hires on company-specific software systems, policies, and procedures.

Machine Operator

Rubbermill
01.2023 - 08.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.

Sales Associate

Pinehurst Toyota
01.2019 - 09.2021
  • Built relationships with customers to encourage repeat business.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained a strong understanding of competitor offerings and pricing, positioning our vehicles as the superior choice for customers.
  • Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
  • Coordinated test drives for interested buyers, ensuring a seamless experience that showcased each vehicle''s capabilities.
  • Utilized CRM software to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.

Head Waiter

Los Cabos Mexican Restaurant
01.2017 - 08.2018
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
  • Supervised server staff and simultaneously served personal section of tables.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Southwestern Randolph High School, Asheboro, NC
06.2018

Skills

  • Shipping and receiving
  • Teamwork orientation
  • Purchase Order Management
  • Sales Order Processing
  • CRM Software Usage
  • Order Picking
  • Active Listening
  • Creative Thinking
  • Contract Preparation
  • Product Inspection
  • Phone and Email Etiquette
  • Package labeling

Languages

Spanish
Native or Bilingual

Timeline

Order Processing Specialist - Carpigiani
01.2024 - 08.2024
Machine Operator - Rubbermill
01.2023 - 08.2023
Sales Associate - Pinehurst Toyota
01.2019 - 09.2021
Head Waiter - Los Cabos Mexican Restaurant
01.2017 - 08.2018
Southwestern Randolph High School - High School Diploma,
Uziel Menchaca