Quavon ALSTON
Summary
Highly skilled Operations Specialist with comprehensive experience in coordinating and optimizing business operations. Possess strong analytical skills, adept at identifying operational inefficiencies and implementing necessary process improvements. Known for strategic planning abilities and effective leadership style, leading to improved team productivity and operational excellence. In previous roles, have consistently streamlined processes to enhance overall organizational efficiency.
Overview
10
10
years of professional experience
Work History
Operations Specialist
LimeBike
Denver, CO
04.2021 - Current
- Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market.
- Interact with the local community to retrieve vehicles, critically assessing risk to not compromise safety, and occasionally using de-escalation skills.
- Address and resolve issues with city requests related to stickers, reflectors, and other minor issues, as outlined by Lime's established service level agreements.
- Maintain communication with the team, including peers, the shift lead, and the manager.
- Participate in Lime events, including providing support with valet services, assisting in staging, and conducting safety reviews, while ensuring the cleanliness of our vehicles.
- Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed.
- Perform preventative maintenance on our vehicles by identifying and completing small repairs.
- Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness.
- Detect and report uncommon situations related to on-the-ground service and product.
- Occasionally assist customers in the field by providing support related to Lime vehicles.
- Follow established safety procedures to ensure Lime riders are on the safest vehicles.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas of improvement in current operations systems and implemented changes accordingly.
Forklift Operator
OnTrac
Denver, CO
07.2019 - 04.2021
- Collaborated with team members on various tasks related to storage and transport operations.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Noted and recorded receipt of materials on drivers' paperwork.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Performed inspections and made repairs on tractors.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Reported safety and quality issues to management.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Package Handler
FedEx
Denver, CO
05.2015 - 07.2019
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Protected company inventory by maintaining and organizing storage areas.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Managed time efficiently to meet or exceed productivity targets.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Assisted in training new employees on package handling processes.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Communicated effectively with supervisors regarding any logistical issues.
- Used scanners to track parcel information, condition or receipt.
- Provided customer service by answering queries regarding package status and delivery.
- Secured items in truck by strapping over protective padding.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Inspected packages for damages or defects and recorded any issues found.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Performed preventive maintenance on material handling equipment to ensure operational efficiency.
Skills
- inventory Management
- fulfillment management and operations
- OSHA forklift experience
- Data entry
Timeline
Operations Specialist
LimeBike
04.2021 - Current
Forklift Operator
OnTrac
07.2019 - 04.2021
Package Handler
FedEx
05.2015 - 07.2019