QuaySaundriia Cody
Trenton,NJ
Summary
Detail-oriented professional with a strong background in customer service and administrative support. Proven ability to enhance patient experiences through effective communication and time management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Matossian Eye Associates
Pennington, NJ
04.2024 - Current
- Managed appointment scheduling and patient communications to enhance office efficiency.
- Electronic health records and billing procedures
- Contributed to team initiatives aimed at improving patient satisfaction and service delivery.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies
- Managed paper and electronic filing systems by routing various documents.
- Built and maintained excellent customer relationships through timely response to inquiries
Medical Assistant
K Dermatology
Colts Neck, NJ
07.2023 - 04.2024
- Assisted in patient intake and scheduling.
- Performed clinical tasks, which includes vital signs monitoring, and lab reports
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Administered medications and injections as prescribed.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported insurance verification processes, ensuring timely authorizations for patient treatments.
Internet Sales Consultant
Sansone Auto Mall Route 66
Neptune City, NJ
10.2018 - 11.2023
- Conducted market research to identify trends and optimize sales strategies.
- Streamlined online sales processes, improving efficiency and customer satisfaction.
- Collaborated with marketing teams to develop targeted promotional campaigns.
- Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Basic clerical duties
Education
High School Diploma -
Freehold Township High School
Freehold, NJ06-2011
Skills
- Communication
- Organizer
- Clerical support
- Problem-solving
- Data analysis and data literacy
- Project management
- Computer proficiency
- Dedicated team player-leadership
Timeline
Administrative Assistant
Matossian Eye Associates
04.2024 - Current
Medical Assistant
K Dermatology
07.2023 - 04.2024
Internet Sales Consultant
Sansone Auto Mall Route 66
10.2018 - 11.2023
High School Diploma -
Freehold Township High School