Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Quazaye Konkel
Open To Work

Quazaye Konkel

Muskego,WI

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Legal AssistantAdministrative Assistant

Work Type

Full TimePart TimeContract Work

Location Preference

HybridRemoteOn-Site
Location: Muskego, WI, USMilwaukee, WIBremerton, WAGig Harbor, WASilverdale, WA
Open to relocation: Yes

Salary Range

$55000/yr - $200000/yr

Important To Me

Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match

Summary

Professional Support Specialist with broad experience in delivering exceptional client assistance and resolving complex issues. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in troubleshooting, communication, and conflict resolution. Known for reliability, problem-solving, and customer-centric approach.

Overview

12
12
years of professional experience

Work History

Strategic Accounts Sales Support Specialist

Airgas
Germantown, WI
08.2024 - Current
  • Manage reporting requests for internal customers via email and Google Sheets/Docs
  • Utilize SAP, Salesforce, and Google Drive to manage client documents and accounts
  • Utilize reporting tools to pull financial information, customer data, projections and impacts
  • Streamlined order processing to enhance customer satisfaction and reduce response time.
  • Coordinated responses and resources to handle special client requests.

Concierge

ProHealthcare Regency Muskego (Capri Communities)
Muskego, WI
04.2025 - 11.2025
  • Addressed resident and guest requests and questions as second-shift concierge.
  • Provided directions and helped make reservations for dinners, shows and other events.
  • Anticipated and resolved potential challenges efficiently and effectively.

Realtor

MAP Realty Group
Greater Milwaukee Area, WI
08.2018 - 06.2023
  • Review property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Draft and execute time sensitive and legally-binding documents such as representation contracts, purchase agreements, amendments, and notices.
  • Act as intermediary in negotiations between buyers and sellers, generally representing one or other.
  • Organize and interact with files, clients, vendors, and appointments via customer relationship management (CRM) system and G Suite.

Legal Project Assistant

Quarles & Brady
Milwaukee, WI
09.2022 - 05.2023
  • Draft, duplicate and edit client documents in Hotdocs and previous transactions.
  • Crosscheck client documents and correspondence for compliance and quality control.
  • Contribute to monthly Bond Council Process and Docusign Committee meetings.

Legal Assistant

Quarles & Brady
Milwaukee, WI
08.2020 - 09.2022
  • Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Filed and maintained records electronically and physically using iManage/FileSite.
  • Collected, sorted, distributed, and prepared mail, messages, or courier deliveries.
  • Compiled, bound, and distributed transcripts to clients.
  • Entered billable hours and continuing legal education (CLE) credits for attorneys.
  • Updated, compiled and distributed relevant statutes to a team of 32.

Resident Services Coordinator

Prospect Management Company, AAMC
Milwaukee, WI
05.2020 - 06.2020
  • Issued unit keys and direct vendors, guests, and customers through the building.
  • Managed resident information spreadsheets, program key fobs, and reviewed security footage for safety and violations.
  • Managed reservations of amenities and resident services.
  • Accepted, logged, and distributed resident packages and newspapers.
  • Answered phone calls and managed inbox for resident requests.
  • Coordinated 6 move-ins/outs for residents by reserving the loading zone, prepping elevator, and directing movers.

Office Assistant / IT Intern

District Attorney's Office
Milwaukee, WI
09.2016 - 05.2018
  • Learned and utilized PROTECT database to input data, review reports, and generate statistics based on local crime.
  • Reviewed sensitive hard-copy case files to input and organized them appropriately in a private digital database.
  • Handled sensitive and vital case evidence for past offenses while monitoring case status of offenders over extended periods of time.
  • Assisted District Attorney with exclusive Recidivism project in fall 2016.

Unlicensed Personal Assistant

MAP Realty Group
Milwaukee
07.2016 - 05.2018
  • Performed administrative duties, including scheduling meetings and taking messages for broker-owner and colleagues.
  • Drafted, proofread, and edited correspondence such as emails, social media posts, fliers et al. for clients, vendors, and colleagues.
  • Worked collaboratively with colleagues to plan, organize, and execute events for 50-100 people.
  • Contributed to generation of creative ideas for the team in terms of marketing, organization, and office-space training.
  • Participated in meetings to discuss new customer service and client retention opportunities.

Deck/Dock Hand

Riverwalk Boat Tours & Rentals
Milwaukee, WI
05.2016 - 09.2016
  • Clean, monitor, and inventory rented boats for compliance with rental agreements.
  • Monitor public and private cruises to ensure compliance with safety regulations.

Candidate Coordinator

Manpower
Milwaukee, WI
04.2015 - 08.2016
  • Performed administrative duties, including answering and transferring inbound phone calls and managing front office operations such as work orders, supply orders, and candidate screening.
  • Managed Outlook calendar for an office of 5-8 employees, in addition to remote requests from other offices.
  • Ensured digital compliance via organization's private database, assessing and processing on-boarding paperwork.
  • Acted as primary onboarding contact for 75-100 Summer Youth Internship Program interns as well as primary retention contact from May 2016 to August 2016.

Hostess

Buffalo Wild Wings
Milwaukee, WI
06.2014 - 09.2015
  • Greeted customers and managed establishment to ensure smooth seating service and an even flow of customers to servers.
  • Consulted with patrons to ensure satisfaction with food and service.
  • Maintained contact with kitchen staff, management, serving staff, and customers.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.

Guest Experience Captain

Buffalo Wild Wings
Milwaukee, WI
07.2015 - 08.2015
  • Planned and executed advertising policies and strategies for customers and establishment.
  • Ensuring optimum guest experience has been met by interacting with customers, offering samples, and meeting requests.

Server

Buffalo Wild Wings
Milwaukee, WI
11.2014 - 07.2015
  • Received and relayed food to kitchens in a timely and efficient manner.
  • Worked with management, the bar, and other servers to ensure an optimum experience for customers.
  • Monitored food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Handled cash payments quickly and efficiently via POS system.
  • Worked with customers and management to solve inconveniences and issues in a beneficial way.

Front Desk Clerical Worker

Baylon Family Physicians
Milwaukee, WI
02.2015 - 04.2015
  • Monitor phones, answer incoming calls, and place outgoing calls relaying sensitive and confidential information to patients.
  • Organize, inventory, and monitor supplies in the stock/sample closet.
  • Input patient data into digital filing system.
  • Filing physical and confidential patient information.

Education

Bachelor of Arts - English

Marquette University
Milwaukee, WI
05.2019

Skills

  • Customer service
  • Support services
  • Customer relationship management
  • Technical troubleshooting
  • Data compiling
  • Project coordination

Timeline

Concierge

ProHealthcare Regency Muskego (Capri Communities)
04.2025 - 11.2025

Strategic Accounts Sales Support Specialist

Airgas
08.2024 - Current

Legal Project Assistant

Quarles & Brady
09.2022 - 05.2023

Legal Assistant

Quarles & Brady
08.2020 - 09.2022

Resident Services Coordinator

Prospect Management Company, AAMC
05.2020 - 06.2020

Realtor

MAP Realty Group
08.2018 - 06.2023

Office Assistant / IT Intern

District Attorney's Office
09.2016 - 05.2018

Unlicensed Personal Assistant

MAP Realty Group
07.2016 - 05.2018

Deck/Dock Hand

Riverwalk Boat Tours & Rentals
05.2016 - 09.2016

Guest Experience Captain

Buffalo Wild Wings
07.2015 - 08.2015

Candidate Coordinator

Manpower
04.2015 - 08.2016

Front Desk Clerical Worker

Baylon Family Physicians
02.2015 - 04.2015

Server

Buffalo Wild Wings
11.2014 - 07.2015

Hostess

Buffalo Wild Wings
06.2014 - 09.2015

Bachelor of Arts - English

Marquette University