Queasha Lafayette
Bank Teller
Gulfport,MS
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
10
10
years of professional experience
Work History
Bank Teller
Hancock Whitney Bank
9 2022 - Current
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with compromised debit cards and issued new credentials.
- Stocked supplies for customers and personal teller station.
- Counted and packaged currency and coins.
- Processed customer transactions promptly, minimizing wait times.
- Audited fellow teller currency to contribute to dual-control procedures.
Product Flow Specialist
Best Buy
10.2016 - 07.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Verifying inventory and making inventory adjustments.
Sales Associate
Lush Boutique
07.2014 - 06.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Created stunning displays to capture customer attention. and increase sales.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
BBA - Finance
Mississippi Gulf Coast Community College
Perkinston, MS05.2026
High School Diploma -
Harrison Central High School
Gulfport, MS05.2016
Skills
Excellent time management skills
Sales expertise
Data inputting
Research protocols
Dependable and Responsible
Attention to Detail
Multitasking Abilities
Teamwork and Collaboration
Communication
MS Office
Timeline
Product Flow Specialist
Best Buy
10.2016 - 07.2022
Sales Associate
Lush Boutique
07.2014 - 06.2016
Bank Teller
Hancock Whitney Bank
9 2022 - Current
BBA - Finance
Mississippi Gulf Coast Community College
High School Diploma -
Harrison Central High School
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