Queen Byers
Summary
Documentation Coordinator experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and communicate.
Overview
16
16
years of professional experience
Work History
Document Coordinator
Liberator Medical/BD
07.2021 - Current
- Provided exceptional customer service while assisting clients with their document-related inquiries, fostering positive relationships with stakeholders.
- Identified areas of weakness and recommended or implemented process improvements.
- Transmitted documents, organized revisions and tracked changes.
Sales Support Specialist
Axelon Services Corporation
08.2020 - 07.2021
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Managed customer accounts, responding to inquiries and resolving customer service issues
Reimbursement Specialist
Kindred At Home/Formerly Gentiva Health Services
11.2007 - 01.2020
- Collaborated with cross-functional teams to develop strategies for maximizing revenue recovery efforts.
- Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
- Used data entry skills to accurately document and input statements.
- Established strong working relationships with insurance providers, fostering open communication channels for smoother claim resolutions.
- Helped minimize escalations by reaching out to clients in advance of expected problems.
Education
GED -
Forsyth Technical Community College
Winston-salem, NC04.2006
Skills
- Data accuracy
- Regulatory controls
- Process auditing
- Regulatory Compliance
- Records Management
- Tracking document flow
- Log updating
Timeline
Document Coordinator
Liberator Medical/BD
07.2021 - Current
Sales Support Specialist
Axelon Services Corporation
08.2020 - 07.2021
Reimbursement Specialist
Kindred At Home/Formerly Gentiva Health Services
11.2007 - 01.2020
GED -
Forsyth Technical Community College
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