Summary
Overview
Work History
Education
Skills
Timeline
Generic

Queen Byers

Summary

Documentation Coordinator experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and communicate.

Overview

16
16
years of professional experience

Work History

Document Coordinator

Liberator Medical/BD
07.2021 - Current



  • Provided exceptional customer service while assisting clients with their document-related inquiries, fostering positive relationships with stakeholders.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Transmitted documents, organized revisions and tracked changes.

Sales Support Specialist

Axelon Services Corporation
08.2020 - 07.2021


  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Managed customer accounts, responding to inquiries and resolving customer service issues

Reimbursement Specialist

Kindred At Home/Formerly Gentiva Health Services
11.2007 - 01.2020


  • Collaborated with cross-functional teams to develop strategies for maximizing revenue recovery efforts.
  • Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
  • Used data entry skills to accurately document and input statements.
  • Established strong working relationships with insurance providers, fostering open communication channels for smoother claim resolutions.
  • Helped minimize escalations by reaching out to clients in advance of expected problems.

Education

GED -

Forsyth Technical Community College
Winston-salem, NC
04.2006

Skills

  • Data accuracy
  • Regulatory controls
  • Process auditing
  • Regulatory Compliance
  • Records Management
  • Tracking document flow
  • Log updating

Timeline

Document Coordinator

Liberator Medical/BD
07.2021 - Current

Sales Support Specialist

Axelon Services Corporation
08.2020 - 07.2021

Reimbursement Specialist

Kindred At Home/Formerly Gentiva Health Services
11.2007 - 01.2020

GED -

Forsyth Technical Community College
Queen Byers