Queinasia Doggett
Short Hills,NJ
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
Roots Steakhouse
Ridgewood, NJ
07.2022 - 03.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Bartender
Ruth’s Chris Steakhouse
Garden City, NY
01.2021 - 06.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Server
Ruth’s Chris Steakhouse
Garden City, NY
03.2018 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Master Of Business Administration - Business Administration And Management
Hofstra University
Hempstead, NY03.2019
Skills
- Liquor, beer, and wine knowledge
- Clear and effective communication
- Customer service expertise
- Aloha POS
- Team training and development
Timeline
Bartender
Roots Steakhouse
07.2022 - 03.2024
Bartender
Ruth’s Chris Steakhouse
01.2021 - 06.2022
Server
Ruth’s Chris Steakhouse
03.2018 - 01.2021
Master Of Business Administration - Business Administration And Management
Hofstra University