Queneisha Harris

• Delivered exceptional customer service to create positive shopping experiences.
• Guided customers in locating products and completing purchases effectively.
• Stocked merchandise and ensured accurate inventory levels to support sales.
• Operated effectively in a busy retail setting to assist customers.
• Upheld cleanliness standards to ensure safe food handling practices.

• Picked, packed, and shipped customer orders with accuracy to ensure timely delivery.
• Operated in a fast-paced warehouse environment, meeting shipping deadlines consistently.
• Lifted and moved packages over 50 pounds safely to maintain workflow efficiency.
• Ensured compliance with productivity and safety standards to promote a safe work environment.
• Worked diligently to meet established time and performance goals in daily operations.

Led asset protection operations to reduce theft and shortage.

• Conducted internal and external investigations to identify theft patterns and prevent future incidents
• Partnered with local law enforcement on theft cases.
• Trained and supervised team members on safety and loss prevention procedures.
• Monitored surveillance systems and ensured store security compliance.
• Maintained a safe shopping environment for the guest.
• Conducted team meetings to communicate goals, updates, and feedback clearly.
• Resolved customer inquiries and complaints with effective problem-solving techniques.

• Greeted customers promptly, enhancing their shopping experience and addressing inquiries.
• Provided detailed information to customers on products and services, ensuring informed purchasing decisions.
• Operated cash registers to process payments for goods and services.
• Resolved customer complaints professionally, restoring satisfaction and loyalty.
• Greeted customers and provided friendly customer service.
• Collaborated with team members to ensure efficient customer service flow.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.