Quentin Brown
Atlanta,GA
Summary
I am passionate and motivated individual. I have a high drive for success and excellence with a passion to learn more things in my future field of work. Each company I apply to, I am there to be a representation of a motivated and hardworking employee and willing to learn more and more from great experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Manager
Applebees
07.2022 - 08.2023
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Server, Bartender
Applebees
03.2019 - 08.2023
- Ensure that guest come into a welcoming environment and that they have a enjoyable dining experience, while providing excellent customer service
- As a server/bartender, we work in front of the house taking orders and presenting the guest with food/drink orders to the best quality.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Medical Technician
Primary Pediatrics
02.2020 - 05.2021
- Pediatrics
- Assist physicians with patient care, clerical and organizational task
- Prepare patients and charted for examination & procedures
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Server
Chili's Bar And Grill
01.2021 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Nursing
Georgia Southern University
Statesboro, GA05.2024
No Degree - Nursing
Savannah Technical College
Savannah, GA05.2024
High School Diploma -
Peach County High School
Fort Valley, GA05.2020
Skills
- Leadership/ Professionalism
- Communication/ Problem solving
- Organization
- Microsoft office
- Time management
- Teamwork
- Medical office experience
- Flexible Work Schedule
- Customer Service
- Lifting Up to 50 Lbs
- POS Terminal Operation
- Problem Anticipation and Resolution
- Guest Relations
Certification
- ServSafe certified Training - 07/2022- 07/2027
Timeline
Key Manager
Applebees
07.2022 - 08.2023
Server
Chili's Bar And Grill
01.2021 - 09.2021
Medical Technician
Primary Pediatrics
02.2020 - 05.2021
Server, Bartender
Applebees
03.2019 - 08.2023
No Degree - Nursing
Georgia Southern University
No Degree - Nursing
Savannah Technical College
High School Diploma -
Peach County High School
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