Quentin Harris
Byhalia,MS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
General Manager
Lenny's Grill And Subs
10.2020 - Current
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in recruiting, hiring and training of team members.
Forklift Operator
Capstone Logistics LLC.
01.2018 - 10.2020
- Transported goods between warehouse locations according to shipment and storage needs.
- Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
- Weighed materials or products to record weight or other production data on tags or labels.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Shift Leader
Taco Bell
03.2015 - 05.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Center Hill High School
Olive Branch, MS05.2017
Skills
- Deadline-oriented
- Team Leadership
- Data review
- Business Development
- Conflict Resolution
- Logistics Coordination
- Quality control assurance
- Issue Resolution
Timeline
General Manager
Lenny's Grill And Subs
10.2020 - Current
Forklift Operator
Capstone Logistics LLC.
01.2018 - 10.2020
Shift Leader
Taco Bell
03.2015 - 05.2017
High School Diploma -
Center Hill High School
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