Summary
Overview
Work History
Education
Skills
Timeline
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QUENTIN Johnson

Tacoma,Washington

Summary

Accomplished Security Supervisor with a proven track record at Allied Universal Security Services, enhancing team performance and security efficiency. Expert in CCTV monitoring and staff management, I've significantly improved safety protocols and emergency response times. Skilled in conflict resolution, I lead by example, fostering a professional and vigilant security team. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.

Overview

10
10
years of professional experience

Work History

Security Supervisor

Gradaworld Security
06.2021 - Current
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Collaborated with management to develop security policies and procedures.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.

Security Supervisor

Allied Universal Security Services
03.2018 - 04.2020
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Kept team compliant with security protocols and appearance standards.
  • Coordinated with IT personnel regarding security of digital assets and information systems.

Security Officer

Club Elperal
02.2015 - 11.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

Associate of Applied Science - Human Resources Training

Tacoma Community College
Tacoma, WA
06.2016

High School Diploma -

Oakland Technical High School
Oakland, CA
06.2002

Skills

  • Team Leadership
  • CCTV Monitoring
  • Staff Management
  • Security personnel training
  • Security management
  • Safety and security procedures
  • Patrol operations
  • CCTV experience
  • Security team management
  • Staffing and scheduling
  • Daily incident reporting
  • Safety and security regulations
  • Emergency Response
  • Skilled in conflict resolution
  • Security screening
  • Emergency Management
  • Incident Investigation
  • Security Planning
  • Physical Security
  • Site Visits
  • Relationship building and management
  • Operations Management
  • Asset Protection
  • Loss Prevention
  • Crowd Control
  • Equipment Inspection
  • Schedule Management

Timeline

Security Supervisor

Gradaworld Security
06.2021 - Current

Security Supervisor

Allied Universal Security Services
03.2018 - 04.2020

Security Officer

Club Elperal
02.2015 - 11.2017

Associate of Applied Science - Human Resources Training

Tacoma Community College

High School Diploma -

Oakland Technical High School
QUENTIN Johnson