Quentin Mc Farlane

• Assists associates by using excel to correctly place all associates to their work stations and correctly manage associates to ensure all rate goals for the day are met and all pallets are accounted for
• Title also includes using word docs to ensure all associate break and meal times are correctly tracked and logged into main system
• Also includes communication between myself and mangers on insuring volume and and work in meeting expectations.
• Collaborated with other departments to coordinate workflow processes between teams.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

• Created detailed reports outlining problem solving techniques used in specific cases.
• Maintained accurate records of all service requests, including troubleshooting steps taken and outcomes.
• Made decisions and resolved issues using critical thinking and analytical skills.
• Developed innovative strategies for resolving customer complaints and difficult situations.
• Collaborated with other departments to identify root causes of systemic problems.

Streamlined inbound stow processes by ensuring timely provision of products to be stowed, including box opening and supplying materials like tape and bubble wrap.

• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Utilized various software and tools to streamline processes and optimize performance.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Operated equipment and machinery according to safety guidelines.
• Provided support and guidance to colleagues to maintain a collaborative work environment.