QUENTIN O. MURDOCK

• new and used sales account manager serving Southern California
• sales coordinator covering all equipment sales
• Directed inventory procurement processes aligned with inventory needs.
• Managed supply chain logistics activities supporting interstate deliveries.
• Maintained sales backlog supporting new and used equipment sales operations.

Achievements:

• Improved Sales GP by 6% once moved into Account Manager role
• Negotiating higher discounts and extended terms for equipment purchases.

• Resolved complex situations using a common sense approach to meet customer needs.
• Managed escalated calls to provide guided resolutions and facilitate effective communication with customers and points of contact.
• Streamlined communication processes for improved efficiency in addressing client concerns.
• Work with the engineering team to help create a better user and customer experience over all our platforms.
• Highlighted key accomplishments and contributions to team success.

Achievements:

• Consistently reliable in my understanding of call flow criteria, overall development, and job performance.
• Enhanced customer satisfaction by resolving complex issues and providing tailored solutions.
• Streamlined communication processes for improved efficiency in addressing client concerns.

• Perform all Operations of the company then promoted to an Executive Role.
• Completed negotiations of contracts between vendors, employees, and larger clients.
• Evaluated documents and identified potential risks, restructuring company operations and relocating from Indiana to Nevada for tax benefits.
• Increased company revenue by more than 25% in the first 3 months.
• Work alongside President, CPA, and IT to make sure websites were up to date, compliant and maintained, and secure.
• Organized and executed large-scale marketing events across the U.S. to enhance brand visibility.
• Documented key accomplishments
• Help President Successfully launch her own book and site.

Achievements:

• Increased company revenue by more than 25% in the first 3 months.
• Help President Successfully launch her own book and site.

• Underwrote contracts for partners leasing new and used vehicles, ensuring compliance and accuracy.
• Trained LS ground crew on operational processes and partner requirements to enhance service delivery.
• Assist Showroom in making sure that all criteria have been met to lease vehicle and that all documents needed are complete and correct.
• Multitasked across departments including AP, Citations, and Buyer team, while fulfilling lead responsibilities.

Achievements:

• Consistently met or exceeded monthly goals by focusing on assignments and staying late whenever needed.
• Promoted within the first year with the company.

• Sports-specific training to improve an athlete's performance.
• Developed meal plans aligned with individual lifestyles and nutritional needs.
• Conducted sports-specific training sessions for athletes to enhance skills and performance. to improve an athlete's performance.
• Created a following by starting weight loss/fitness classes that changed every 10 weeks to fit the client's needs.

Achievements:

• Over a 100% Increase in Revenue from 2012 to 2013 and 2014.
• Created a following by starting weight loss/fitness classes that changed every 10 weeks to fit the client's needs.

• Managed subcontractors and owner relations for projects valued up to $5 million, ensuring alignment with project goals.
• Prepared and tracked contracts for material, labor, and project costs, maintaining project schedule adherence.
• Completed PMB, managed job cost allocations, prepared overhead reports, and collaborated with material buyers to ensure budget compliance.
• Trained Superintendents on New software to better serve our clients and log daily activities.

Achievements:

• Promoted to PM 1 within 14 months of being with the company.
• Maintained budgets within each project managed, increasing projected profit on each job.