Quentoria Langford
Atlanta,GA
Summary
Proven ability to build relationships and enhance customer loyalty while efficiently handling cash transactions. Recognized for strong multitasking and teamwork skills, consistently delivering exceptional guest experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate/ Cashier
Zara
Dunwoody, GA
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Red Lobster
Jonesboro, Ga
04.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
ATL Sportsbar 2
Server
Atlanta, Ga
06.2021 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Banneker High School
Union City, Ga05.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Relationship building
- Cash handling
- Store opening and closing
- Upselling
Accomplishments
• Listed as employee of the month more than once.
• Labeled as the top server in the region for a streak of 2 weeks.
Timeline
Sales Associate/ Cashier
Zara
07.2023 - Current
ATL Sportsbar 2
Server
06.2021 - 07.2023
Server
Red Lobster
04.2021 - 08.2023
Banneker High School