Quentoria Terrell
Port Gibson,MS
Summary
Dynamic professional with extensive experience in juvenile detention and correctional facilities, notably at Adams County Juvenile Detention Facility. Proven ability in mental health support and problem-solving, enhancing safety protocols and staff performance. Skilled in reporting and communication, fostering positive relationships with legal professionals to streamline court processes.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Juvenile Detention Supervisor
Adams County Juvenile Detention Facility
- Ensured compliance with all federal, state, and local regulations governing juvenile detention facilities.
- Supervised and evaluated staff performance, providing constructive feedback for professional growth.
- Established strong relationships with legal professionals to facilitate smooth court proceedings involving detained juveniles.
- Maintained detailed records on all incidents occurring within the facility, using data-driven insights to inform future policy decisions.
- Conducted regular inspections to maintain cleanliness, safety, and orderliness within the facility.
Office Manager
Nu-Life Health Care
04.2023 - 05.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Good Service Manger
Wilkinson County Correctional Facility
10.2021 - 04.2023
- Resolved escalated inmates complaints professionally, turning potentially negative experiences into positive outcome
- Hired, trained and supervised team of service staff members to meet goals of feeding all inmates housed in facility
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Monitored staff performance
- Enhanced safety protocols for service operations, resulting in reduction in workplace accidents and ensuring compliance with regulatory standards.
- Manage kitchen staff, inmates and coordinate food orders
Childcare Assistant
Hansel & Gretel Early Learning Center
01.2018 - 08.2021
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Monitored children's progress and identified areas of improvement.
- Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
Education
Co-Lin Community College
Natchez, MSHigh School Diploma -
Natchez High School
Natchez, MS05.2001
Skills
- Mental health support
- Teamwork
- Verbal Communication Skills
- Reporting Skills
- Problem Solving
- Managing Performance
- Suicide prevention
Certification
ServSafe Certification
Security Firearm Certification
Timeline
Office Manager
Nu-Life Health Care
04.2023 - 05.2024
Good Service Manger
Wilkinson County Correctional Facility
10.2021 - 04.2023
Childcare Assistant
Hansel & Gretel Early Learning Center
01.2018 - 08.2021
Juvenile Detention Supervisor
Adams County Juvenile Detention Facility
Co-Lin Community College
High School Diploma -
Natchez High School
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