Queren Bombito
Austin,TEXAS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Patient Service Specialist
Baylor Scott & White Health
Lakeway, TX
04.2025 - Current
- Facilitated patient registration and appointment scheduling to enhance operational efficiency.
- Managed patient inquiries effectively, providing accurate information and support.
- Collaborated with healthcare teams to streamline patient flow and improve service delivery.
- Maintained electronic health records with a focus on accuracy and compliance standards.
- Implemented process improvements that reduced wait times and enhanced patient satisfaction.
- Trained new staff on systems, protocols, and best practices for optimal service provision.
Operations Manager
Champion Landscape Supplies
Houston, TX
08.2022 - 12.2024
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented sustainability initiatives, reducing environmental impact.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address.
- Led teams in executing strategic projects, resulting in increased productivity and morale.
Environmental Engineer Consultant Intern
Congolese Environmental Agency
06.2021 - 08.2021
- Performed environmental site assessments and provided remediation recommendations
- Increased efficiency in waste management processes by implementing innovative recycling initiatives.
- Improved environmental compliance by conducting thorough site assessments and identifying potential hazards.
- Collaborated with interdisciplinary teams to address complex environmental challenges, resulting in effective solutions.
- Implemented erosion control measures to protect sensitive habitats during construction projects.
- Ensured regulatory compliance by preparing accurate documentation for government agencies and clients alike.
- Prevented potential environmental risks by providing expert guidance during project planning stages.
Volunteer
Houston food bank
Houston, TX
01.2019 - 11.2019
- Enhanced community engagement by organizing and leading outreach events.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Maintained clean, neat, and operational facilities to serve program needs.
Youth Volunteer
Community Of Faith Church
Houston
06.2015 - 06.2016
- Provided guidance and support to participants to promote memorable experiences.
- Participated in marketing and fundraising to promote organizational awareness.
- Provided positive role modeling for youngsters through dress and personal behavior.
- Inspired youth to take on leadership roles within the organization by providing mentorship and guidance.
Education
Bachelor of Science - Environmental Engineering
Texas State University
San Marcos, TX05.2022
Associate Of Applied Arts -
Houston Community College
Houston, TX05.2018
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Cross-functional collaboration
- Resource management
- Client consulting
- Data collection and analysis
- Industrial safety
- Quality assurance
- Appointment scheduling
- Insurance verification
- Professionalism and ethics
- Healthcare systems
- Customer service
- Problem-solving
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Service Specialist
Baylor Scott & White Health
04.2025 - Current
Operations Manager
Champion Landscape Supplies
08.2022 - 12.2024
Environmental Engineer Consultant Intern
Congolese Environmental Agency
06.2021 - 08.2021
Volunteer
Houston food bank
01.2019 - 11.2019
Youth Volunteer
Community Of Faith Church
06.2015 - 06.2016
Associate Of Applied Arts -
Houston Community College
Bachelor of Science - Environmental Engineering
Texas State University