Summary
Overview
Work History
Education
Skills
Timeline
Generic

Querida C Gallegos

Los Lunas,NM

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly woeker with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Barista

Chical Haystack
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Sandwich Artist

Subway
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Server Trainer

Dennys
02.2023 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.

Crew Team Member

Bobs Burgers
08.2019 - 06.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

Rio Grande High School
Albuquerque, NM
05.2021

Skills

  • Ordering Procedures
  • Coffee Expertise
  • Opening and Closing Duties
  • Up-Selling
  • Food Preparation
  • POS Systems
  • Cash Handling
  • Cooking
  • Team Leadership
  • Point of Sale Operation
  • Performance Improvement
  • Exceptional Customer Service

Timeline

Server Trainer

Dennys
02.2023 - Current

Crew Team Member

Bobs Burgers
08.2019 - 06.2023

Barista

Chical Haystack

Sandwich Artist

Subway

High School Diploma -

Rio Grande High School

Similar Profiles

CREATE PROFILE
Querida C Gallegos