Quiana Bell
Maple Heights,Ohio
Summary
Experienced and self motivated with years of knowledge based skills in the social service industry. Skilled in mentoring, team leadership, and service planning to support organizational goals and client success.
Overview
25
25
years of professional experience
Work History
Special Needs Support/Driver
JB Safety
Solon, Ohio
10.2024 - 06.2025
- Provide safe transportation while complying with traffic laws to ensuring safety of all clients
- Assist with specialized equipment such as wheelchair lifts, ramps and harness ensuring they all are used correctly and safely
- Follow designated routes and schedules to ensure timely transportation
- Monitor behavior during transport and ensure adherence to safety rules
QMHS Team Lead
Guiding Point
Cleveland, Ohio
07.2020 - 06.2021
- Educate families and groups treatment and prevention programs
- Facilitate referrals to other healthcare or counseling professionals
- Keep Accurate and Medicaid compliant documentation
- Engage the client in a variety of activities which focus on relationships with families
- Develop and implement individual treatment plans
- Maintains close contact with clients to monitor their response to services, their environment, and their medication regimen
QMHS Team Lead
Eye for Change Youth and Family Services
Cleveland, Ohio
01.2019 - 06.2020
- Support new employees during trial emplotment
- Support employees performance reviews and assist in tracking goals and development plans
- Maintain payroll information by gathering hours of employee and entering data
- Participate in policy development, updates and implementation
- Delivers prompt, effective and professional solutions to employees/clients problems or inquiries
- Ability to work effectively with diversity both with clients and employees, including interdisciplinary team
QMHS Mentor
The Center for Families and Children
Cleveland, Ohio
08.2012 - 07.2019
- Ability to engage clients in facilitation of treatment
- Ability to identify client needs and develop an individualized service plan to address them
- Ability to recognize symptoms of mental illness and develop a plan of management which may include other team members
- Helps to identify and minimize problems which interfere with the client’s financial management, healthy personal development, and school or job performance
- Provides direct assistance in obtaining and retaining community resources that include entitlements (Medicaid, Medicare, etc.), housing, vocational training, food and other basic resources
- Makes referrals, ascertains linkage, and advocates for services when barriers are encountered
- Maintains daily records of service, progress notes for assigned client in accordance with required record keeping policies and procedures
Habilitation Assistant
Northeast Care Center
North Royalton, OH
03.2000 - 03.2015
- Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities
- Developed and implemented behavioral management care plans
- Maintained accurate case management reports
- Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration
- Supervised individuals with their Activities of Daily Life
- Administered daily medications
- Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards
State Tested Nursing Assistant
Beachwood Pointe
Beachwood, OH
04.2012 - 08.2012
- Assist patients with personal care and grooming, including bathing, dressing, toileting, hair care and skin care
- Assist patients with walking, transferring in and out of wheelchairs and changing position in bed
- Assist with feeding patients that cannot feed themselves
- Monitor patients’ vital signs
- Develop relationships with patients and provide companionship and emotional support
Child/Youth Care Worker LEAD
Catholic Charities/Parmadale
Parma, OH
02.2011 - 05.2012
- Administer security for all clients and provide mentorship to youth care
- Monitor client requirements and analyze all physical mental and emotional needs
- Manage medications and ensure appropriate usage per requirement
- Monitor admission of all visitors into facility and ensure appropriate privacy for all residents and staff
- Collaborate with various team members and develop and implement plans for various therapeutic activities for clients
Education
Certificate - Nursing Assistant
Med-Cert Training Center
Bedford, Ohio07.2010
Bachelor - Social Work (BSW)
Cleveland State University
Cleveland, Ohio12.2008
Certificate - Medical Assisting
Sanford Brown Institute
Middleburgh Heights, OH11.2001
Skills
- Customer service
- Client monitoring
- Safety compliance
- Team collaboration
- Policy implementation
- Record keeping
- Problem-solving
- Team building
References
Available Upon Request
Timeline
Special Needs Support/Driver
JB Safety
10.2024 - 06.2025
QMHS Team Lead
Guiding Point
07.2020 - 06.2021
QMHS Team Lead
Eye for Change Youth and Family Services
01.2019 - 06.2020
QMHS Mentor
The Center for Families and Children
08.2012 - 07.2019
State Tested Nursing Assistant
Beachwood Pointe
04.2012 - 08.2012
Child/Youth Care Worker LEAD
Catholic Charities/Parmadale
02.2011 - 05.2012
Habilitation Assistant
Northeast Care Center
03.2000 - 03.2015
Certificate - Nursing Assistant
Med-Cert Training Center
Bachelor - Social Work (BSW)
Cleveland State University
Certificate - Medical Assisting
Sanford Brown Institute