Quiana Heggar
Carrollton,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Obgyn Associates
Flower Mound, TX
10.2002 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Medical Assistant
Avanti Senior Living
Flower Mound, TX
10.2016 - 04.2017
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Medical Assistant
CN Staffing
, Texas
01.2002 - 06.2002
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX05.1999
Certification - Medical Assisting
Remington College
Garland ,Tx 08.2001
Skills
- Electronic Health Records
- Injection Administration
- Pulse Oximetry
- Lab Specimens and Collections
- Electronic Charting
- Administering Immunizations
- Vital Signs Collection
- Personal Care Needs
- Grooming and Bathing Assistance
- Patient Care and Safety
- Venipuncture Expertise
- Vitals Collection and Documentation
Accomplishments
- Medical Terminology
- Phone Triage
- Vital Signs
- Venipuncture
- Injections
- Finger Stick
- Urinalysis cultures
- EKG
- Non-Stress Test
- Fetal Heart tones
- Staple removals
- In/out catheter
- OSHA Coordinator
- HIPPA/ OSHA compliant
- Typing Skills 50 wpm
- Greenway/Intergy Electronic Health
- Records
- Insurance Verification
- ICD-9
- CPT codes
- Medical Assistant/ Clinical Supervisor, 06/2002 to Current
- Obsterics and Gynecology Associates － Flower Mound, Texas
- Reponsibilites:
- Clinical Supervisor
- Perform all routine OB-GYN medical assistant duties
- Prepared weekly back office staff schedules
- Responsible for staffing/interviewing medical assistants
- Personnel reviews
- Order supplies
- PROFESSIONAL SUMMARY
- LICENSES
- SKILL HIGHLIGHTS, Training/Educating all incoming medical assistants for back office position
- Training all incoming physicians and medical assistants on Greenway Electronic Health
- Records
- Patient Education/Counseling
- Inform patients of test results
- Scheduling
- Triage emergency calls
- Perform Dexa Scans (bone density)
- Perform Urodynamic bladder studies
- Assist Physicians with in office surgeries/procedures
- IUD insertion and removal
- Pessary insertion
- In-tone pelvic device
Certification
National Association for Health Professionals 2001-present
National Registered Certified Medical Assistant (NRCMA)
American Heart Association 11/2014-Present
CPR and AED (BLS) for Healthcare Providers
Timeline
Medical Assistant
Avanti Senior Living
10.2016 - 04.2017
Medical Assistant
Obgyn Associates
10.2002 - Current
Medical Assistant
CN Staffing
01.2002 - 06.2002
High School Diploma -
West Mesquite High School
Certification - Medical Assisting
Remington College
National Association for Health Professionals 2001-present
National Registered Certified Medical Assistant (NRCMA)
American Heart Association 11/2014-Present
CPR and AED (BLS) for Healthcare Providers
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