Summary
Overview
Work History
Education
Skills
Professional Attributes
Timeline
Generic

Quiana Trotter

Hammond,IN

Summary

Dynamic Accounts Payable Specialist with proven expertise at Capstone Logistics in processing over 1,000 invoices weekly. Skilled in vendor relations and financial compliance, I implemented efficiency improvements that streamlined workflows. Adept at conflict resolution and proficient in Microsoft Office, I consistently enhance operational accuracy and support seamless financial operations.

Overview

16
16
years of professional experience

Work History

Accounts Payable Specialist

Capstone Logistics
Chicago, IL
08.2021 - 05.2025
  • Processed 1,000+ invoices weekly, ensuring accuracy and adherence to company policies.
  • Managed LTL freight billing, collaborated with carriers to resolve discrepancies and track shipments.
  • Communicated with vendors to verify documentation and secure approvals.
  • Supported the month-end close by managing payment schedules and generating reports.
  • Implemented efficiency improvements to streamline AP workflows.

Bank Teller

MB Financial Bank
Calumet City, IL
02.2009 - 03.2025
  • Processed cash deposits and withdrawals efficiently.
    Distributed cashier checks, money orders, and bonds accurately.
    Facilitated credit card advances to enhance customer transactions.

Billing Representative

C.H. Robinson
Chicago, IL
06.2013 - 07.2021
  • Handled LTL freight billing and claims processing via AS400 and internal systems.
  • Reconciled high-volume invoices and responded to vendor payment inquiries.
  • Reduced error rates by implementing quality control checks and follow-up procedures.

Data Entry Specialist (Temp)

AppleOne
Chicago, IL
01.2012 - 01.2013
  • Recorded check information in database according to established processing protocols.
    Worked alongside internal partners to guarantee proper processing of sensitive checks.
    Regularly met monthly targets and maintained keystroke standards.
    Researched rejected items to uncover discrepancy causes.
    Handled processing of Bill of Ladings and additional invoice documents efficiently.

Batch Log-On Operator

Fiserv
Chicago, IL
01.2011 - 01.2012
  • Recorded checks in the database with precision, guaranteeing all data remained accurate.
    Diligently analyzed documents to uncover fraudulent checks, employing industry techniques to prevent losses.
    Safeguarded organizational assets by upholding stringent standards of database integrity.

Education

Bachelor of Science -

Purdue University Global
West Lafayette, IN
05.2025

Associate degree -

Olive-Harvey College
Chicago, IL

High School Diploma -

Harlan Community Academy
Chicago, IL

Skills

  • Invoice processing and auditing
  • Freight billing and tracking
  • Vendor relations and payments
  • Financial compliance and data entry
  • Microsoft Office proficiency
  • Communication and conflict resolution
  • CMIS and Rumba expertise
  • Remit One and TS300 knowledge
  • McLeod software skills

Professional Attributes

  • Reliable and team-oriented with a strong work ethic
  • Personable and approachable with excellent communication skills
  • Thrive in fast-paced, deadline-driven environments

Timeline

Accounts Payable Specialist

Capstone Logistics
08.2021 - 05.2025

Billing Representative

C.H. Robinson
06.2013 - 07.2021

Data Entry Specialist (Temp)

AppleOne
01.2012 - 01.2013

Batch Log-On Operator

Fiserv
01.2011 - 01.2012

Bank Teller

MB Financial Bank
02.2009 - 03.2025

Bachelor of Science -

Purdue University Global

Associate degree -

Olive-Harvey College

High School Diploma -

Harlan Community Academy

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