Quiche'a Platt
Kent,OH
Summary
Dedicated and empathetic Medical Assistant and Phlebotomist with experience in direct patient care, and medical office training. Experience in EKG's, injections, POC testing, venipunctures and more.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Summa Health
Akron , OH
07.2024 - Current
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Measured vital signs and took medical histories to prepare patients for examination.
Medical Assistant
Americare Kidney Institute
Akron, OH
04.2024 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant
Hearthstone Family Practice
Uniontown , OH
09.2022 - 03.2024
- Prepared specimens for transport to external laboratories.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Responded quickly and effectively to emergency situations.
- Documented patient information into electronic medical records system.
- Performed quality control tests on collected specimens.
- Processed samples accurately and efficiently.
- Calibrated equipment according to manufacturer specifications.
- Educated patients on proper blood draw techniques.
- Monitored inventory levels of supplies used in phlebotomy services.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the training of new phlebotomists.
- Followed all safety protocols when handling hazardous materials.
- Maintained a clean, safe, and organized work environment.
- Provided assistance to clinical staff during patient visits.
- Provided excellent customer service while interacting with patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
Education
Associate of Applied Science - Medical Assisting
Bryant & Stratton
Akron, OH05-2022
Skills
- HIPAA Compliance
- Data Entry
- Phlebotomy
- Medical Terminology
- Patient Scheduling
- Customer Service
- General housekeeping ability
- Certified in Basic Life Support (BLS)
- Clinical Documentation
- Direct Patient Care
- Adaptable
- Professional Bedside Manner
- Restocking lab supplies
- EKG set up and monitoring
- Patient Assessments
- Lab equipment setup
- Medical Equipment Operation
- Communicating with patient families
- Reliable transportation
- Patient toileting
- Venipuncture and phlebotomy
- Electronic Medical Records
- Compassionate
- Specimens collection and processing
- Stocking supplies
Accomplishments
- Graduated with Honors.
Certification
- CCMA- 09/15/2022
- CPT- 12/17/2022
- BLS- 09/26/2023
Timeline
Medical Assistant
Summa Health
07.2024 - Current
Medical Assistant
Americare Kidney Institute
04.2024 - Current
Medical Assistant
Hearthstone Family Practice
09.2022 - 03.2024
Associate of Applied Science - Medical Assisting
Bryant & Stratton
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