Quincee Tellis
New York,NY
Summary
Passionate Community Engagement Manager with a background in marketing and people management. Proven track record in developing outreach programs, fostering corporate partnerships, and managing intake processes. Skilled in team leadership, conflict resolution, and leveraging technical tools like Adobe Creative Suite and Asana to enhance project outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator
AmeriCorps: Literacy Delaware
Wilmington, DE
10.2023 - Current
- Designed, modified, and managed materials and systems to support outreach efforts.
- Built and maintained relationships with corporate partners, leveraging community research to recruit and retain volunteers, including a partnership with Ally Bank.
- Managed the entire volunteer intake process, from application to training, including phone screenings, background checks, and matching volunteers with learners, along with overseeing professional development scheduling, addressing volunteer concerns, and strategizing recruitment efforts.
Food Service Supervisor
Aramark
Newark, DE
07.2023 - 12.2023
- Mediated conflicts among subordinate employees, conducted safety checks, and ensured allergen awareness
- Provided training to inexperienced workers, managed break schedules, and oversaw end-of-day checkout procedures
- Coordinated with management to meet daily meal preparation deadlines, while double-checking station cleanliness and maintaining display setups.
Front End Supervisor
Section 5 Pizza
Bronx, NY
06.2021 - 06.2023
- Meticulously managed inventory, including taking note of stock levels, and conducted end-of-day procedures such as locking up premises and counting cash
- Provided leadership by supervising and evaluating employees, fostering an environment of growth and collaboration
- Regularly assessed employees' performance to enhance productivity and teamwork
- Addressed customer complaints and facilitated recruitment and training of new front-end staff.
Social Media Strategist
In the Black Marketing
Remote
03.2020 - 06.2022
- Consulted with small business owners to increase revenue through personalized marketing plans
- Created and developed websites from ideation to launch
- Recruited clients through peer-to-peer and social media marketing channels.
ESPN Live Ad Specialist
Delaware State University
Dover, DE
10.2019 - 03.2020
- Composed and codified ESPN’s weekly press coverage reports
- Ensured asset requests, the inclusion of assets in press outreach, and leveraged asset file compression to reduce file size by 36%
- Managed ESPN’s material archive and central database on an ongoing basis
ESPN Live Ad Specialist
Delaware State University
Dover, DE
10.2019 - 03.2020
- Managed setup and teardown of camera equipment, cables, and wires before and after football and basketball games
- Operated camera and audio equipment throughout live game broadcasts
- Directed audio games and facilitated communication between radio and TV teams, ensuring synchronized commercial breaks.
Administrative Assistant
Delaware State University
Dover, DE
03.2018 - 03.2020
- Collaborated with teammates and other departments to distribute communications from the housing department and the university, serving as the main liaison between the housing department, the College of Humanities and Social Sciences (CHESS), and visitors.
- Planned, hosted, and promoted residential events that aligned with university values, managing all logistical details to ensure successful execution and strong participant engagement.
- Supported management by maintaining ongoing communication, working closely with internal departments to fulfill requests, managing routine administrative tasks, handling in-person visits, and coordinating communication efforts to ensure seamless operations and prompt issue resolution.
Digital Media Assistant
Dreamworth PR
Remote
04.2019 - 10.2019
- Conducted promotional outreach to bookstores to boost the visibility of client publications
- Participated in client meetings to devise strategic marketing approaches for product promotion
- Spearheaded the establishment of the internship program at Dreamworth PR and crafted engaging social media content for clients.
Social Media Manager
Delaware State University
Dover, DE
10.2018 - 05.2019
- Increased follower count by 119% within 6 weeks by creating and sharing organic content, and fostering engagement between faculty and students through strategic initiatives
- Coordinated events and developed itineraries for university executives, and collaborated with library heads to bring awareness to the history exhibit and library resources
- Initiated the first student internship and work-study program at the library in collaboration with the library staff heads.
Digital Media Assistant
Urban Word NYC
New York, NY
09.2015 - 01.2016
- Participated in marketing meetings, ideated marketing strategies, and assisted with overall marketing efforts
- Selected event photos and developed strategies to recruit more teens and reach new markets
- Planned and coordinated the largest event, ensuring successful execution and engagement.
Education
Bachelor of Arts in Mass Communications -
Delaware State University
Skills
- Project management
- Budget management
- Scheduling and timeline management
- Vendor coordination
- Event management
- People Management
- Social media strategy
- Adobe Photoshop
- Canva
- Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop)
- G-Suite
- Microsoft Office
- Asana
- Cross-collaboration
- Team leadership
- Conflict resolution
- Detail oriented
- Recruitment planning
- Volunteer screening
- Outreach planning
Certification
SERV Safe Food Safety Management
Timeline
Volunteer Coordinator
AmeriCorps: Literacy Delaware
10.2023 - Current
Food Service Supervisor
Aramark
07.2023 - 12.2023
Front End Supervisor
Section 5 Pizza
06.2021 - 06.2023
Social Media Strategist
In the Black Marketing
03.2020 - 06.2022
ESPN Live Ad Specialist
Delaware State University
10.2019 - 03.2020
ESPN Live Ad Specialist
Delaware State University
10.2019 - 03.2020
Digital Media Assistant
Dreamworth PR
04.2019 - 10.2019
Social Media Manager
Delaware State University
10.2018 - 05.2019
Administrative Assistant
Delaware State University
03.2018 - 03.2020
Digital Media Assistant
Urban Word NYC
09.2015 - 01.2016
Bachelor of Arts in Mass Communications -
Delaware State University
SERV Safe Food Safety Management
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