Quincy Goodwin
University Park,IL
Summary
Customer-oriented manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and managers.
Overview
11
11
years of professional experience
Work History
Selling & Service Coach
Nike
Aurora, IL
08.2022 - Current
- Conduct sales floor observations and provide feedback to athletes and leaders.
- Keeps team up to date on new weekly training assignments.
- Created individualized action plans for athletes to help them reach their goals.
- Created and offered additional materials to enhance training.
- Assessed training needs through surveys.
- Worked collaboratively across departments to deliver comprehensive, effective training sessions.
- Coached staff on policies, procedures and performance strategies.
Store Manager
Finish Line/JD Sports
05.2013 - 07.2022
- Completed store operational requirements by assigning employees and following up on work results
- Determined marketing strategy changes by reviewing financial statements and department sales records
- Manages stock levels and make key decisions about stock control
- Provides training to improve the knowledge base of the staff
- Manages back off house logs, counts, and inventory paperwork.
Education
Accounting
Parkland College
Champaign, ILSkills
- Visual Merchandising
- Training Development and Delivery
- Audit & Action Plan Management
- Inventory Management
- Cash Flow Analysis
- Customer Satisfaction
- Store Operations
- Microsoft & Google Drive
- Accountability
- Human Resources Management
- Succession Planning
- Coaching and Mentoring
- Strategic Thinking
- Operations Management
- Leadership Development
Personal Information
Title: Store Management
Timeline
Selling & Service Coach
Nike
08.2022 - Current
Store Manager
Finish Line/JD Sports
05.2013 - 07.2022
Accounting
Parkland College
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