Proven Medical Assistant at Surgery Center of Southern Oregon, adept in HIPAA compliance and fostering patient trust. Excelled in clinical documentation and direct patient care, enhancing clinic efficiency and patient satisfaction. Demonstrated professionalism and compassionate patient interactions, significantly contributing to quality care standards.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Surgery Center Of Southern Oregon
04.2021 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Endoscopy Technician
Asante Hospital
11.2017 - 04.2021
Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
Set up endoscopy suites with equipment and supplies needed for procedures.
Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
Medical Assistant
Surgery Center Of Southern Oregon
08.2015 - 11.2017
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Surgery Scheduler
Medford Foot & Ankle Clinic
08.2013 - 08.2015
Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
Arranged pre-operative and post-operative appointments for surgical patients.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Verified insurance coverage and obtained pre-authorizations.
Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
Paramedic
Mercy Flights
05.2008 - 09.2011
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Transferred patients safely and securely to medical facilities for continued care.
Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Emergency Room Technician
Asante Hospital
04.2006 - 05.2008
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
Education
Associate of Science - Paramedicine
Rogue Community College
Medford, OR
06.2008
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital signs monitoring
Direct Patient Care
Clinical Documentation
Phlebotomy
Data Entry
Reliable team player
Compassionate
CPR
Patient Assessments
Professionalism and Ethics
Maintaining confidentiality
Timeline
Medical Assistant
Surgery Center Of Southern Oregon
04.2021 - Current
Endoscopy Technician
Asante Hospital
11.2017 - 04.2021
Medical Assistant
Surgery Center Of Southern Oregon
08.2015 - 11.2017
Surgery Scheduler
Medford Foot & Ankle Clinic
08.2013 - 08.2015
Paramedic
Mercy Flights
05.2008 - 09.2011
Emergency Room Technician
Asante Hospital
04.2006 - 05.2008
Associate of Science - Paramedicine
Rogue Community College
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