Quincy Sumpter
Edgewood,MD
Summary
Highly-motivated Veteran with Exceptional Interpersonal skills.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Mayflower Laundry & Dry Cleaning
05.2021 - 05.2024
- Maintained vehicle logs and records in compliance with company policies.
- Checked tires for proper inflation before leaving on each route.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Warehouse Order Selector
Kohl's
09.2019 - 04.2020
- Collaborated with team members to ensure timely completion of tasks.
- Tracked inventories and input equipment counts into warehouse databases.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Picked orders quickly and accurately according to customer specifications.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Labeled boxes and placed in outbound collection areas.
- Operated forklift and pallet jack to transport heavy loads.
Account Manager
Akehurst Landscape Service, Inc
03.2012 - 01.2019
- Prepared monthly financial statements for each account.
- Implemented customer feedback mechanisms to gather insights and improve service delivery.
- Developed strategies to increase revenue from existing accounts.
- Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
Inventory Specialist
Logistics Application Inc.
10.2006 - 09.2009
- Responded promptly to requests from customers regarding product availability.
- Coordinated logistics for inventory movement between locations.
- Managed inventory levels to ensure optimal stock at all times.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Provided support during internal audits related to material management processes.
- Conducted regular inventory audits to maintain accuracy.
Education
DD-214 Honorable Discharge - Communication Specialist
U.S. Army
04-2003
High School Diploma -
Edgewood High
06-1995
Skills
- Delivery logging
- Truck driving
- Package scanning
- Adaptability and flexibility
- Forklift operation
- Teamwork and collaboration
- Problem-solving
- Order picking and processing
- DOT compliance
- Dependable and reliable
- Multitasking and organization
- Inventory management
- Customer service
- Exceptional written and verbal communication skills
- Time management
- Attention to detail
- Pallet jack and hand truck operation
- Client relationship management
Timeline
Delivery Driver
Mayflower Laundry & Dry Cleaning
05.2021 - 05.2024
Warehouse Order Selector
Kohl's
09.2019 - 04.2020
Account Manager
Akehurst Landscape Service, Inc
03.2012 - 01.2019
Inventory Specialist
Logistics Application Inc.
10.2006 - 09.2009
High School Diploma -
Edgewood High
DD-214 Honorable Discharge - Communication Specialist
U.S. Army
Similar Profiles
Quincy SumpterQuincy Sumpter
Delivery Driver at Mayflower Laundry & Dry CleaningDelivery Driver at Mayflower Laundry & Dry Cleaning
Damilare Destiny Isese-DanielsDamilare Destiny Isese-Daniels
Product Manager at CleanMax Laundry And Dry Cleaning ServicesProduct Manager at CleanMax Laundry And Dry Cleaning Services
Raena DaguioRaena Daguio
Front Counter, Cashier, Sorter at Aloha Dry Cleaning & LaundryFront Counter, Cashier, Sorter at Aloha Dry Cleaning & Laundry