Back Office Lead, MA
Arizona Community Physicians
03.2017 - 01.2025
- Measured vital signs and took medical histories to prepare patients for examination.
- Adult and pediatric phlebotomy.
- Educated patients about medications, procedures and physician's instructions.
- Monitored office supplies and vaccine inventory.
- Trained employees on best practices and office protocols.
- Participated in team meetings to help improve employee workflows.
- Front office experience.