Quinn Black
San Anselmo
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
4
4
years of professional experience
Work History
Host
Marinitas
San Anselmo
11.2021 - 06.2025
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
- Effectively communicated with the kitchen staff to ensure timely delivery of food orders
- Trained new hosts on proper procedures, including greeting protocols and reservation management
- Managed a high volume of phone calls while maintaining excellent phone etiquette standards
- Developed strong relationships with regular customers, enhancing their dining experience through personalized service
- Coordinated with the bar staff to manage waiting areas effectively during busy periods
- Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours
Barista/Cashier
Pink Owl Coffee
San Rafael
04.2023 - 05.2024
- Provided exceptional customer service by greeting and assisting customers in a friendly and efficient manner
- Operated cash register, accurately processing cash, credit card, and mobile payments for transactions
- Maintained cleanliness of work area, including counters, equipment, and seating areas to ensure a clean and inviting environment for customers
- Prepared and served a variety of hot and cold beverages according to customer preferences
- Managed inventory levels by restocking supplies as needed to ensure smooth operations during peak hours
Education
High School Diploma -
Archie Williams High School
San Anselmo, CA06-2025
Outdoor Leadership
National Outdoor Leadership School (NOLS)
Talkeetna, AK07-2024
Skills
- Customer service
- Communication skills
- Time management
- Team collaboration
- Conflict resolution
- Adaptability and reliability
- Strong leadership skills
Affiliations
- Avid backpacker, through the PCT and Alaskan backcountry
- Skilled ceramicist, currently selling pieces at multiple locations
Accomplishments
- Appointed Designated Leader for independent student group expedition in NOLS
References
References available upon request.
Timeline
Barista/Cashier
Pink Owl Coffee
04.2023 - 05.2024
Host
Marinitas
11.2021 - 06.2025
High School Diploma -
Archie Williams High School
Outdoor Leadership
National Outdoor Leadership School (NOLS)
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