Quinn Boehm
Portland
Summary
Looking to transition into new field leveraging skills developed in customer-focused sales environment. Demonstrates ability to build and maintain strong customer relationships and use CRM tools to enhance service efficiency. Committed to applying transferable skills to achieve success in new role.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Customer Service Sales Representative and Cashier
Fantasy for Adults Only
05.2022 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed customer calls, ensuring timely response and effective resolution to all customer concerns.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
Bookkeeper
Barnes and Nobles
05.2019 - 06.2020
- Conducted regular inventory audits to maintain accurate records and identify potential areas for improvement in stock management processes.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Restocked shelves and kept store displays attractive and organized to drive sales.
Food Service Worker
Seaside Company
03.2021 - 06.2021
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
General High School Classes -
Three Forks High School
Three Forks, MT 01.2016 - 01.2020
No Degree - Game Development
Academy of Art University
San Francisco, CA 05.2020 - 01.2022
Skills
Product knowledge
Active listening
Business growth and retention
Customer complaint resolution
Customer needs assessment
Relationship building
Problem-solving
CRM software
Incoming call management
Adaptability and flexibility
Goal oriented
Activities
- Enjoying cosplay
- Gaming
- Learning new languages
- Attending conventions and concerts
Timeline
Customer Service Sales Representative and Cashier
Fantasy for Adults Only
05.2022 - Current
Food Service Worker
Seaside Company
03.2021 - 06.2021
No Degree - Game Development
Academy of Art University
05.2020 - 01.2022
Bookkeeper
Barnes and Nobles
05.2019 - 06.2020
General High School Classes -
Three Forks High School
01.2016 - 01.2020
Similar Profiles
Aaveg BagdiAaveg Bagdi
Manager of Operations at Winbig Fantasy PlatformManager of Operations at Winbig Fantasy Platform
Shaniquia MillerShaniquia Miller
Customer Service Representative at Underdog Fantasy SportsCustomer Service Representative at Underdog Fantasy Sports
Kari BushmanKari Bushman
Community Engagement Officer at ScenicView Academy for Young Adults With AutismCommunity Engagement Officer at ScenicView Academy for Young Adults With Autism