Quinn Eichler
Lansing,MI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Speedway Gas Station
Lansing, MI
05.2026 - Current
- Delivered exceptional customer service by resolving inquiries and complaints efficiently.
- Operated point-of-sale systems with accuracy, ensuring smooth transaction processes.
- Assisted in training new staff on operational procedures and customer service best practices.
- Maintained cleanliness and organization of store environment to enhance customer experience.
Sandwich Artist
Jersey Giant Subs
Williamston, MI
06.2023 - 05.2026
- Handled cash and credit transactions accurately for customer purchases
- Monitored inventory levels, ensuring consistent product availability and minimizing stock outages.
- Cultivated strong customer relationships, enhancing loyalty and encouraging repeat business.
- Handled high-stress situations professionally, effectively resolving disputes and maintaining customer satisfaction.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Cashier
General Associate
Studio Shop
Williamston, MI
04.2022 - 04.2023
- Executed janitorial tasks efficiently.
- Responsible for t-shirt design and screen printing
- Construction including wall demolition and repair
- Order fulfillment
- Supported daily operations through efficient inventory management and organization.
Education
Diploma -
Williamston High School
Williamston, MI06-2025
2 Year Course Completion - Cyber Security And Digital Forensics
Wilson Talent Center
Mason, MI06-2025
Network Support And Security - Cyber Security And Digital Forensics
Network CISCO Academy
Lansing, MI04-2025
Network Devices And Basic Configuration - Cyber Security And Digital Forensics
CISCO Network Academy
Lansing, MI02-2025
IT And Cybersecurity Essentials - Cyber Security And Digital Forensics
CISCO Networking Academy
Lansing, MI02-2024
Cybersecurity Essentials - Cyber Security And Digital Forensics
CISCO Networking Academy
Lansing, MI10-2023
NDG Linux Essentials - Cyber Security And Digital Forensics
CISCO Networking Academy
Lansing, MI06-2024
Networking Basics - Cyber Security And Digital Forensics
CISCO Networking Academy
Lansing, MI11-2024
Skills
- Customer service
- Problem resolution
- Relationship building
- Communication skills
- Staff training
- Quality control
- Cybersecurity and Networking Skills
Timeline
Customer Service Representative
Speedway Gas Station
05.2026 - Current
Sandwich Artist
Jersey Giant Subs
06.2023 - 05.2026
General Associate
Studio Shop
04.2022 - 04.2023
Diploma -
Williamston High School
2 Year Course Completion - Cyber Security And Digital Forensics
Wilson Talent Center
Network Support And Security - Cyber Security And Digital Forensics
Network CISCO Academy
Network Devices And Basic Configuration - Cyber Security And Digital Forensics
CISCO Network Academy
IT And Cybersecurity Essentials - Cyber Security And Digital Forensics
CISCO Networking Academy
Cybersecurity Essentials - Cyber Security And Digital Forensics
CISCO Networking Academy
NDG Linux Essentials - Cyber Security And Digital Forensics
CISCO Networking Academy
Networking Basics - Cyber Security And Digital Forensics
CISCO Networking Academy