Quinn Evans
Poway,California
Summary
Committed to using my personal and professional experience to help others.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
76 Gas Station
11.2021 - 03.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled cash with high accuracy and took care to check bills for fraud.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Meter Collection Specialist
Boston Business Technology
08.2020 - 01.2021
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Identified and contacted customers with overdue accounts to address payment status.
- Created a streamlining process to retrieve billing information.
Education
Social Work And Human Services
Palomar College
San Marcos, CACertified Phlebotomy Technician -
Phlebotomy Training Academy
Escondido, CA07-2022
Skills
- Basic computer skills
- Scheduling
- Conflict resolution
- Compassion and empathy
- Knowledge of issues affecting LGBT community
Publications
Evans, Corey "How I Got My Life Back as a Young Adult With ME" The Mighty, 2019
Timeline
Customer Service Representative
76 Gas Station
11.2021 - 03.2022
Meter Collection Specialist
Boston Business Technology
08.2020 - 01.2021
Social Work And Human Services
Palomar College
Certified Phlebotomy Technician -
Phlebotomy Training Academy