Summary
Overview
Work History
Education
Skills
Publications
Timeline
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Quinn Evans

Poway,California

Summary

Committed to using my personal and professional experience to help others.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

76 Gas Station
11.2021 - 03.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Meter Collection Specialist

Boston Business Technology
08.2020 - 01.2021
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Developed strong relationships with customers to foster timely payments and account resolution.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Created a streamlining process to retrieve billing information.

Education

Social Work And Human Services

Palomar College
San Marcos, CA

Certified Phlebotomy Technician -

Phlebotomy Training Academy
Escondido, CA
07-2022

Skills

  • Basic computer skills
  • Scheduling
  • Conflict resolution
  • Compassion and empathy
  • Knowledge of issues affecting LGBT community

Publications

Evans, Corey "How I Got My Life Back as a Young Adult With ME" The Mighty, 2019

Timeline

Customer Service Representative

76 Gas Station
11.2021 - 03.2022

Meter Collection Specialist

Boston Business Technology
08.2020 - 01.2021

Social Work And Human Services

Palomar College

Certified Phlebotomy Technician -

Phlebotomy Training Academy

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Quinn Evans