Quinn McDaniel
Justin,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Inside Account Manager (IAM)
Staples Advantage
Lewisville, TX
01.2024 - Current
- Identify new business opportunities, and proficiently negotiate pricing to maximize profitability.
- Solution-oriented and results-driven, thriving in team environments and viewing challenges as opportunities for growth and learning.
- Engage clients via phone, video, and digital platforms, utilizing diverse sales tools and technologies to drive sales growth and ensure customer satisfaction.
Customer Account Manager
LinQ Transport And Logistics
Bedford, TX
08.2021 - 09.2023
- Evaluated customers' potential needs to make appropriate recommendations.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Asset Protection Specialist
Carvana
Fort Worth, TX
04.2020 - 07.2021
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
Security Supervisor
Securitas Security Services USA
Fort Worth
04.2018 - 02.2020
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Warehouse Associate
360 Office Solutions
Billings, MT
11.2014 - 01.2018
- Identify new business opportunities, and proficiently negotiate pricing to maximize profitability.
- Solution-oriented and results-driven, thriving in team environments and viewing challenges as opportunities for growth and learning.
- Engage clients via phone, video, and digital platforms, utilizing diverse sales tools and technologies to drive sales growth and ensure customer satisfaction.
Education
Bachelor Of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH09.2021
Skills
- Revenue Generation
- Sales Team Development
- Prospecting and Cold Calling
- Customer Needs Assessments
- Reviewing Renewals
- Client Interactions
Timeline
Inside Account Manager (IAM)
Staples Advantage
01.2024 - Current
Customer Account Manager
LinQ Transport And Logistics
08.2021 - 09.2023
Asset Protection Specialist
Carvana
04.2020 - 07.2021
Security Supervisor
Securitas Security Services USA
04.2018 - 02.2020
Warehouse Associate
360 Office Solutions
11.2014 - 01.2018
Bachelor Of Science - Criminal Justice
Southern New Hampshire University