Professional Summary
Overview
Work History
Education
Skills
Timeline

Quinn Rice

Choice Hotels
Saint Robert,MO
6
years of professional experience

Dedicated front desk professional with a strong focus on customer service, payment handling, and guest reception. Proven ability to enhance guest experiences through efficient front desk operations and effective communication.

Work History

Hotel Front Desk Clerk

1 Year 2 Months
Choice Hotels | 06.2025 - Current
  • Managed front desk operations, including check-ins, check-outs, and room assignments efficiently.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Utilized hotel management software to update reservations and maintain accurate room availability records.
  • Collaborated with housekeeping staff to ensure timely room readiness for incoming guests.
  • Assisted in processing payments and handling cash transactions with precision and attention to detail.

Law Firm Receptionist

1 Year 5 Months
Smith & Turley | 06.2023 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Law Firm Receptionist

3 Months
Smith & Turley | 08.2022 - 11.2022
  • Scheduled appointments and maintained calendar for office executives to optimize workflow.
  • Provided exceptional front desk service, enhancing visitor experiences and ensuring smooth operations.
  • Developed filing system for confidential documents, improving organization and retrieval efficiency.
  • Confirmed appointments, communicated with clients, and updated client records.

Cashier Team Lead

1 Year 8 Months
Culver's Restaurant | 12.2020 - 08.2022
  • Managed shift schedules, optimizing team coverage during peak hours for efficiency.
  • Supervised cashier operations, ensuring accuracy in transactions and adherence to company policies.
  • Trained new cashiers on customer service protocols and point-of-sale systems.
  • Resolved customer inquiries and complaints, enhancing overall guest satisfaction levels.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Education

High School Diploma

Waynesville Highschool | Waynesville, MO | 05-2022

Skills

Guest reception
Payment processing
Greeting guests
Visitor check-in
Reservation management
Payment handling
Hotel management software
Customer communication

Timeline

Hotel Front Desk Clerk

Choice Hotels
06.2025 - CurrentRead More

Law Firm Receptionist

Smith & Turley
06.2023 - 11.2024Read More

Law Firm Receptionist

Smith & Turley
08.2022 - 11.2022Read More

Cashier Team Lead

Culver's Restaurant
12.2020 - 08.2022Read More

Waynesville Highschool

High School Diploma
Read More
Quinn Rice