Quinn Smith
Pittsburgh,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Detail-oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willing to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Call Center Representative (Temporary Position)
Appleone
06.2022 - 08.2023
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Placed outbound customer service or customer satisfaction calls to follow up on issues to stock holders.
- Operated online call center computer program.
Graphic Design Intern (Temporary Position)
Pittsburgh Learning Commons
07.2020 - 08.2020
- Designed graphics for logos and promotions for marketing purposes using various design programs.
- Adhered to strict project deadlines.
- Created design work for print and digital sales and marketing campaigns.
- Edited and enhanced existing artwork and graphics.
Data Entry Clerk (Temporary Position)
TheMccrearyGroup
07.2020 - 08.2020
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Processed yearly rental subsidy forms.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Strict adherence to timetables.
Education
Graphic Design and Web development -
F.I.R.S.T Insitute
01.2023
Diploma - Business
Woodland Hills High School
Pittsburgh, PA01.2018
Skills
- Microsoft Office
- Adobe Suite
- Problem-solving
- Detail-oriented
- Time Management
- Verbal and Written Communication
- Team player who also works well independently
- Excellent Organization
- Data Entry
- Call Center Operations
- Customer Communications
- Effective Communication
Timeline
Call Center Representative (Temporary Position)
Appleone
06.2022 - 08.2023
Graphic Design Intern (Temporary Position)
Pittsburgh Learning Commons
07.2020 - 08.2020
Data Entry Clerk (Temporary Position)
TheMccrearyGroup
07.2020 - 08.2020
Graphic Design and Web development -
F.I.R.S.T Insitute
Diploma - Business
Woodland Hills High School
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