Quinn Thompson
St. Louis,MO
Summary
Proven server at Charlie Gitto's with exceptional customer service and cash handling skills. Recognized for enhancing guest engagement and maintaining order accuracy in high-volume settings. Adept at menu memorization and training peers, consistently contributing to a 15% increase in customer satisfaction through efficient, professional service delivery.
Overview
15
15
years of professional experience
Work History
Server
Charlie Gitto's
05.2014 - 03.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations, enhancing guest experiences.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Processed orders accurately and efficiently using POS system.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on restaurant protocols and service techniques.
Server
801 Chophouse
Omaha, NE
01.2011 - 01.2014
Education
No Degree - Hospitality Administration And Management
Southern Illinois University, Carbondale
Carbondale, ILHigh School Diploma -
O'Fallon
O'Fallon Illinois 05-1995
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Menu memorization
- Food running
- High volume dining
- Order accuracy
Timeline
Server
Charlie Gitto's
05.2014 - 03.2026
Server
801 Chophouse
01.2011 - 01.2014
No Degree - Hospitality Administration And Management
Southern Illinois University, Carbondale
High School Diploma -
O'Fallon