Hi, I’m
Quinn Touhey
Charleston,SC
Summary
With a diverse range of job experiences and a comprehensive skill set, I am a highly organized and dependable individual who thrives in fast-paced environments and excels under pressure. My strong communication skills, both verbal and written, enable me to effectively interact with customers and team members alike. Proficiency in Microsoft Excel and various computer skills further enhance my ability to adapt quickly and contribute to a team's success. I am a charismatic and confident individual who is passionate about delivering exceptional customer service and creating positive experiences for others. Whether working independently or as part of a team, I consistently demonstrate strong problem-solving skills and resourcefulness, allowing me to overcome challenges efficiently. Additionally, my mathematical aptitude complements my attention to detail, ensuring accurate and precise work. Overall, my diverse skill set and enthusiasm make me a valuable asset in various professional settings.
Overview
4
years of professional experience
Work History
Leone's Italian SpecialtiesPoint Pleasant, NJ
Associate
07.2022 - 06.2023
Job overview
- I sought seasonal employment during school breaks and summer months at Joe Leone's, a renowned
- Italian catering, grocery, and deli fusion establishment that holds a prominent position along the Jersey
- Shore
- As an Associate, I embraced a versatile role, providing support and assistance to my team members whenever and wherever required
- Primarily, I focused on the merchandise department, where my responsibilities encompassed various tasks such as stocking stores, freezers, and warehouses, as well as preparing merchandise and conducting inventory counts
- Through this experience, I honed my ability to work harmoniously with my fellow associates, operating as a cohesive unit to ensure meticulous attention to detail and accountability in all our endeavors.
DoorDash, New Jersey
Doordash Driver
06.2021 - 08.2021
Job overview
- In preparation for my freshman year of college, I pursued a side hustle to save up additional funds.
AT&TChester, NJ
Sales Assistant Manager
09.2020 - 06.2021
Job overview
- During my tenure at AT&T Portables, an authorized retailer affiliated with AT&T, I held various responsibilities focused on driving sales and enhancing customer satisfaction
- These included:
- Proactively identifying and capitalizing on sales opportunities to achieve maximum results
- Implementing strategies to increase customer retention rates and foster loyalty
- Maintaining a visually appealing and organized sales environment, actively contributing to the setup of attractive visual displays
- Delivering exceptional customer service consistently, which played a pivotal role in boosting customer return rates
- Engaging with customers to understand their needs and preferences, effectively creating new sales opportunities
- During certain periods, I efficiently managed the store independently with occasional guidance from managers through phone calls
- This experience exposed me to challenging situations, which I am genuinely thankful for, as it honed my ability to thrive under pressure and cultivated a strong sense of accountability in me as an employee
- I successfully spearheaded sales initiatives for the district, achieving remarkable results in both new lines, specifically television services, and insurance throughout December 2020 and January 2021
- One of the most impactful moments of my tenure was when I played a crucial role in assisting a wife and her children in recovering invaluable memories, such as photos, texts, voicemails, videos, and vital information, from their recently departed father.
Gladstone MarketGladstone, NJ
Waiter/Cashier
06.2020 - 08.2020
Job overview
- I took up a seasonal position at the Gladstone market during the first summer of the pandemic
- The majority of my role revolved around engaging with customers and fostering pleasant conversations
- As a self-proclaimed social butterfly, witnessing people smile and providing them with a positive experience was the highlight of my job, especially during such a confusing and isolating period
- Additionally, I acquired valuable skills such as operating the cash register efficiently, serving food in a professional manner, and accurately taking and remembering orders, whether received in person or over the phone
- Beyond customer interactions, my responsibilities extended to maintaining cleanliness in both the indoor and outdoor dining areas, assisting with kitchen breakdown tasks, and ensuring the proper closure of the registers.
Atlys GlobalPoint Pleasant, NJ
IT Assistant
09.2019 - 05.2020
Job overview
- During my senior year of high school, I completed an unpaid internship at Atlys Global
- Throughout my tenure, I gained valuable experience in effectively working both independently and collaboratively to solve problems
- I exhibited excellent troubleshooting abilities in promptly addressing and resolving issues
- I consistently demonstrated a high level of care and respect for company property and equipment
- This internship significantly contributed to the development of my technological skills.
Education
College of Charleston
Bachelor's degree from Computer Science
06.2023
Rutgers Preparatory School
GED
04.2020
Skills
- Adaptable and Flexible
- Attention to Detail
- Building Customer Relationships and Loyalty
- Computer Proficiency and Microsoft Office
- Computer Repairs
- Creative Problem Solving
- Exceeding Customer Expectations
- File Transfers
- Inventory Management
- Merchandising and Display
- Sales and Promotions
- Software Installation
- Strong Communication and Interpersonal Skills
- Testing and Troubleshooting
Timeline
Associate
Leone's Italian Specialties
07.2022 - 06.2023
Doordash Driver
DoorDash
06.2021 - 08.2021
Sales Assistant Manager
AT&T
09.2020 - 06.2021
Waiter/Cashier
Gladstone Market
06.2020 - 08.2020
IT Assistant
Atlys Global
09.2019 - 05.2020
College of Charleston
Bachelor's degree from Computer Science
Rutgers Preparatory School
GED
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