Quinshetta Johnson
Sixes,OR
Summary
Accomplished Assistant Manager at Dollar Tree, adept in staff management and customer satisfaction improvement. Expert in cash handling and problem-solving, I significantly reduced financial discrepancies and fostered a positive work environment, enhancing team efficiency and service quality.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Riteaid
Bandon, OR
10.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Assistant Manager
Dollar Tree
Bandon, OR
04.2018 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Graduated -
Magnolia High School
Magnolia, TX05.1995
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Inventory control and record keeping
- Safety awareness
- Team Supervision
- Problem-Solving
Timeline
Shift Supervisor
Riteaid
10.2022 - Current
Assistant Manager
Dollar Tree
04.2018 - 10.2023
Graduated -
Magnolia High School