QUINT MINNIS
Paducah,KY
Summary
Highly dedicated and ethics-driven professional with over 5 years of human resources experience and a further 1.5 years in management and insurance sales, complemented by a strong background in back-office HR, Diversity & Inclusion (D&I), applicant tracking, and onboarding. Proven track record in delivery tech roles involving installation, assembly, and servicing of furniture, appliances, and electronics, coupled with 6 years of experience in RTO account counseling, sales, and collections.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
State Farm
Mayfield, Kentucky
07.2025 - Current
- Pursued sales leads and provided quotes for property, auto, life, and supplemental health insurance, enhancing customer decision-making
- Analyzed market trends to identify opportunities for increased profitability and enhanced customer engagement
- Performed customer service tasks, addressing account inquiries and processing payments to ensure customer satisfaction
Insurance Sales Agent
State Farm
Mayfield, KY
07.2025 - Current
HR Consulting
Various
Paducah, Kentucky
07.2024 - 07.2025
- Assessed and facilitated recommended HR changes for FedEx Route manager, Super City Dots, and Tree House Foods, enhancing operational effectiveness.
- Analyzed onboarding, training, and management practices through hands-on experience, identifying key areas for improvement.
- Provided actionable recommendations to enhance work culture and performance for each business upon completing consulting engagements.
Volunteer & Site Coordinator
UMCOR
Kirksey, KY
09.2023 - 06.2024
- Oversaw rehab and rebuilding of 15 homes across Western Kentucky and West Tennessee, coordinating with homeowners, contractors, and volunteers to ensure safe and efficient disaster relief efforts.
- Impact: Participated in the rebuilding and rehab of 15 homes. Helped to build out efficient storage and processing of hundreds of receipts and documents pertaining to over thirty homes. Coordinated with ten different volunteer groups from across the nation. Assisted Mayfield/Graves County with several homes and projects. Reprocessed over three hundred survivors of previous disasters in Middle Tennessee.
- Collaborated with leadership to structure workloads for volunteer groups, aligning skill sets with specific scopes of work.
- Evaluated homes for remodel or teardown based on structural codes and local laws.
- Monitored costs, work hours, and volunteer hours to maintain workflow and adhere to budget constraints.
- Screened survivors of various disasters and connected them with case managers for recovery efforts.
- Assisted in the construction of the conference material warehouse in Reelfoot, TN.
- Contributed to food and clothing drives by organizing donations and logistics.
- Worked onsite to assist volunteers with remodels, rebuilds and site cleanup.
- United Methodist Committee on Relief- disaster relief effort for Tennessee/ West KY Conference
Program Manager
NEURORESTORATIVE
Paducah, KY
05.2022 - 06.2023
- Managed operations, oversaw staff, communicated across all organizational levels, and ensured program facilities were well-maintained and fully stocked. Liaised with program participants and their families, ensuring efficient scheduling and delivery of facility supplies.
- Impact: Consistently maintain communication with Life Skills Trainers (LST) staff, program directors, and supervisors. Assist with staff scheduling and conduct quarterly performance reviews of LST staff to ensure optimal productivity and performance.
- Conducted regular meetings with clinicians, participants, and their guardians/families to keep them informed and address any concerns promptly.
- Coordinated with grocery and supply team to maintain adequate stock levels of facility supplies and furniture, facilitating smooth program operations.
- Coordinated with the grocery and supply team to keep program facilities adequately stocked, including the delivery of facility supplies and furniture.
- Oversaw daily payroll tasks, ensuring accurate and timely remuneration for staff.
- Provided support during staff shortages by relieving staff at facilities until replacements can be located, and transported staff as needed.
- America's largest rehabilitation services for people of all ages with annual revenues of $113.2M
HR Solutions Expert II
ASURION
Nashville, TN
11.2019 - 05.2022
- Led the expansion of HR solutions with focus on Diversity & Inclusion initiatives, run D&I meetings, organized events, and ensured accurate payroll for participants.
- Impact: Designed and launched Diversity & Inclusion events on Asurions internal learning portal, thereby increasing awareness and participation in these key initiatives.
- Administered final pay reports for D&I event participants to ensure fair compensation for their contributions.
- Orchestrated Diversity & Inclusion events, conducted meetings, and managed presentations to promote a culture of inclusivity.
- Handled a daily influx of off-cycle pay requests, demonstrating adaptability and precision in managing payroll under variable circumstances.
- Processed weekly separation notices and dispatched them via mail, thereby facilitating clear and prompt communication with exiting employees.
- Managed HR-related correspondence during the COVID-19 lockdown, including sorting and distributing mail to appropriate work groups, ensuring seamless operations and communication despite the disruption caused by the pandemic.
- Provided device insurance solutions to customers
HR Solutions Expert
- Hired to manage fluidity and effectiveness of various HR-related processes. Successfully fielded daily system issues, managed COVID-related pay cases and absence notices, completed invoicing procedures, and more.
- Conducted weekly invoicing procedures for various vendors and candidate reimbursement, contributing to the financial efficiency and transparency of the HR department.
- Created and distributed daily AT&T/Sprint new hire tracker, enhancing organization and real-time tracking of recruitment metrics.
- Conducted new hire orientation for a total of 73 new hires over six months, serving as the I-9 and benefits liaison for each class.
- Addressed daily system issues pertaining to the hiring process, enabling seamless recruitment and onboarding for new hires.
- Efficiently managed a high volume of COVID-19 related pay cases and absence notices, ensuring fair and appropriate response to each case.
Education
B.Sc. - Organizational Communication (Minor: Psychology)
Murray State University
Murray, KYSkills
- (Taleo, Workday, ICIMS, Kronos, UltiPro, Excel, Word, PowerPoint, Sterling, Zoom)
- Employee Relations
- Ethical Decision-Making
- Tenacity / Technical Aptitude
- Leadership & Management
- Diversity & Inclusion
- Onboarding
- HR Policies & Compliance
- Sales & Collections
- Insurance quoting
- Policy analysis
- Customer service
- Employee onboarding
- Data tracking
- HR compliance
- Conflict resolution
- Team training and development
Timeline
Insurance Sales Agent
State Farm
07.2025 - Current
Insurance Sales Agent
State Farm
07.2025 - Current
HR Consulting
Various
07.2024 - 07.2025
Volunteer & Site Coordinator
UMCOR
09.2023 - 06.2024
Program Manager
NEURORESTORATIVE
05.2022 - 06.2023
HR Solutions Expert II
ASURION
11.2019 - 05.2022
HR Solutions Expert
B.Sc. - Organizational Communication (Minor: Psychology)
Murray State University