Quinta Jackson
Marion,United States
Summary
Medical Biller with 4 years of experience, known for achieving a 95% first-pass insurance claim acceptance rate. Expert in managing patient data, utilizing electronic health records, and ensuring HIPAA compliance. Demonstrates exceptional customer service skills, enhancing patient satisfaction and optimizing front office operations.
Overview
4
4
years of professional experience
Work History
Billing Specialist
Alabama Cancer Care/MedSym
10.2024 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Medical Biller
Cahaba Medical Care
06.2022 - 10.2024
- Reduced unpaid claims by 30% through effective accounts receivable strategies.
- Addressed billing issues swiftly, leading to a 15% increase in patient satisfaction.
- Ensured zero compliance issues in patient privacy, adhering to HIPAA regulations
- Verified insurance of patients to determine eligibility.
Online Grocery Pickup Associate
Walmart
12.2021 - 07.2022
- Assisted customers with online grocery orders, ensuring timely and accurate pickups, enhancing customer satisfaction.
- Managed online grocery orders, achieving a 98% accuracy rate and reducing customer complaints by 15%.
- Ensured precise order fulfillment by meticulously checking items, contributing to a seamless customer experience.
- Collaborated with team members to optimize order packaging, enhancing speed and accuracy, and contributing to a 10% increase in customer satisfaction.
Education
Associate of Science - AS - undefined
Herzing University
07.2022
Bachelor's Degree - undefined
Herzing University
07.2018
Skills
- Microsoft Outlook
- Attention to Detail
- HIPAA Compliance
- Communication skills
- Customer Service Excellence
- Billing systems and software
- Insurance verification
- Claims processing
Timeline
Billing Specialist
Alabama Cancer Care/MedSym
10.2024 - Current
Medical Biller
Cahaba Medical Care
06.2022 - 10.2024
Online Grocery Pickup Associate
Walmart
12.2021 - 07.2022
Associate of Science - AS - undefined
Herzing University
Bachelor's Degree - undefined
Herzing University
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