Quintara Bragg
Atlanta,US
Summary
Detail-oriented medical professional experienced in providing medical administrative and clinical support in a busy medical office. Proficient in EMR and other medical software, with strong knowledge of medical terminology and HIPAA regulations. Dedicated to providing an efficient and accurate healthcare experience with over six years of customer service experience..
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Jfcs
07.2024 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
Medical Assistant
piedmont
02.2024 - Current
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean
- Performed EKG testing under the direction of a cardiologist or other specialist
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Performed routine laboratory tests and sample analyses
- Conducted pre-authorizations and referrals to meet third-party insurer requirements
Medical Assistant
MEDLIFE
01.2022 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Education
Medical Assistant Program -
Georgia School of Phlebotomy
GA01.2024
High School Diploma -
Lithonia High School
Lithonia05.2020
Skills
- Phlebotomy
- Vital Signs Monitoring
- Medical Terminology
- Electronic Health Records Monitoring
- Patient Assessment and Triage
- Attention to Detail
- Self-Sufficient
- Time Management
- Leadership & Facilitation
- Adaptability
- Conflict Resolution
- Customer Service
- Patient Scheduling
- Indirect Patient Care
- EMR / EHR
- Medical assistant
Certification
Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), 01/01/24
Timeline
Direct Support Professional
Jfcs
07.2024 - Current
Medical Assistant
piedmont
02.2024 - Current
Medical Assistant
MEDLIFE
01.2022 - 02.2024
High School Diploma -
Lithonia High School
Medical Assistant Program -
Georgia School of Phlebotomy