Kierra McDowell
Atlanta,GA
Summary
Dynamic Care Coordinator with proven expertise at Help at Home, excelling in crisis intervention and effective communication. Skilled in educating clients on community resources and fostering collaboration within interdisciplinary teams. Strong time management and problem-solving abilities enhance workflow efficiency, ensuring optimal patient care and satisfaction.
Overview
3
3
years of professional experience
Work History
Care Coordinator
Help at Home
Atlanta, GA
07.2023 - Current
- Provided crisis intervention services when needed.
- Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
- Educated clients on available resources and services within their communities.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Medical Assistant Extern
Rutledge Medical
Atlanta, GA
04.2022 - 06.2025
- Demonstrated excellent customer service skills when interacting with patients, families and healthcare professionals.
- Assisted with minor office tasks such as photocopying documents or restocking supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Assisted physicians with patient care, including taking vital signs and medical histories.
Office Assistant
On Guard Home Preservation
Decatur, GA
01.2022 - 07.2023
- Answered and directed phone calls to appropriate staff members.
- Copied, sorted and filed records of office activities and business transactions.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
Medical Assisting Diploma - Medical Assisting
UEI Morrow
Morrow, GA06-2022
High School Diploma -
Benjamin Banneker
College Park, GA05-2007
Skills
- Customer service
- Time management
- Problem solving
- Effective communication
- Multitasking and prioritization
- Workflow management
- Google drive
- Appointment scheduling
Accomplishments
- Honor Roll, Perfect Attendance
Timeline
Care Coordinator
Help at Home
07.2023 - Current
Medical Assistant Extern
Rutledge Medical
04.2022 - 06.2025
Office Assistant
On Guard Home Preservation
01.2022 - 07.2023
Medical Assisting Diploma - Medical Assisting
UEI Morrow
High School Diploma -
Benjamin Banneker