Quintera Smith
Petersburg,VA
Overview
9
9
years of professional experience
Work History
Store Manager
Acceptance Now
Colonial Heights
01.2016 - Current
Achieving growth and hitting sales targets by successfully managing the sales team. Creating a sales plan that will expand company's customer base and ensure it's strong presence. Managing recruiting, coaching and performance monitoring of sales representatives.
Sales Assistant
AcceptanceNow
Richmond, VA
05.2015 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
J Sargent Reynolds
VA01.2013
Skills
- Phone Etiquette
- Microsoft Excel
- Windows
- Typing
- Decision-Making
- Succession Planning
- P&L review
- Inventory Management
- Sales Processes
- Teamwork
- Account Management
- Customer Relationship Management (CRM)
- Training and Development (HR)
- Organizational Effectiveness
- Management
- Sales Management
- Time Management
- Customer Service
- Customer Satisfaction
- Customer Experience
- Sales
- Customer Support
- Customer Service Management
- Retail Sales
- Leadership
- Sales & Marketing
- Communication
- Computer Hardware
Additional Information
Strong interpersonal skills, Resolution-oriented, Positive outlook, Energetic and driven, People-oriented, Flexible, Dependable, Enthusiastic about networking, Reliable, Excellent communication skills, Motivated team player, Excellent work ethic
Personal Information
Relocation: Anywhere
Timeline
Store Manager
Acceptance Now
01.2016 - Current
Sales Assistant
AcceptanceNow
05.2015 - Current
J Sargent Reynolds