Quintin Hill Jr
Highland Park,MI
Summary
Dynamic team player with experience in fast-paced dining environments, known for effective task prioritization and exceptional guest engagement. Committed to fostering community through special events and enhancing service quality through resident feedback.
Overview
3
3
years of professional experience
Work History
Server
Brookdale Senior Living Facility
Farmington Hills, MI
09.2023 - 12.2025
- Delivered exceptional dining experiences to residents, ensuring satisfaction and comfort during meals.
- Assisted in menu planning and food presentation, enhancing overall aesthetic appeal of dining services.
- Collaborated with kitchen staff to ensure timely meal service and adherence to dietary restrictions.
- Trained new team members on service protocols and resident engagement techniques for improved efficiency.
- Implemented feedback mechanisms from residents to improve service quality and menu offerings.
- Coordinated special events and themed dinners, fostering community engagement among residents.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Crew Team Member
McDonald's
Madison Heights, MI
08.2025 - 11.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Assisted in training new crew members on operational procedures and company policies.
- Monitored inventory levels, restocking supplies to prevent shortages during busy shifts.
Server
StoryPoint Senior Living
Novi, MI
07.2022 - 12.2023
- Managed dining room operations, maintaining cleanliness and organization throughout meal periods.
- Monitored inventory levels of dining supplies, facilitating efficient ordering processes for kitchen needs.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Madison Highschool
Madison Heights, MISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Hospitality service expertise
- Team collaboration
- Relationship management
- Task prioritization
- Effective customer upselling
- Positive and professional
Timeline
Crew Team Member
McDonald's
08.2025 - 11.2025
Server
Brookdale Senior Living Facility
09.2023 - 12.2025
Server
StoryPoint Senior Living
07.2022 - 12.2023
High School Diploma -
Madison Highschool