Quinton Finnell
Soddy Daisy,TN
Summary
Proven leader and seasoned professional in small business operations and project management, notably with Tri State Excavation, LLC. Excelled in customer relations and operations oversight, boosting customer retention through strategic improvements and efficient team management. Demonstrated expertise in goal setting and employee motivation, driving significant advancements in productivity and service excellence.
Overview
24
24
years of professional experience
Work History
Owner
Tri State Excavation, LLC
10.2019 - 09.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Ran all onsite heady duty equipment.
- Managed a team of 10 employees.
Owner
Surface King / Baseline Sports Construction
03.2015 - 03.2019
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Interacted well with customers to build connections and nurture relationships.
Superintendent
Competition Athletic Surfaces
03.2001 - 02.2015
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Established successful procedures for day-to-day operations and long-term planning.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Optimized resource allocation to minimize delays and maximize project success.
Education
High School Diploma -
Red Bank High School
Chattanooga05.1996
Skills
- Customer Relations
- Small business operations
- Project Management
- Operations Management
- Team Oversight
- Scheduling
- Goal Setting
- Customer Retention
- Delegating Work
- Employee Motivation
- Operations Oversight
Timeline
Owner
Tri State Excavation, LLC
10.2019 - 09.2024
Owner
Surface King / Baseline Sports Construction
03.2015 - 03.2019
Superintendent
Competition Athletic Surfaces
03.2001 - 02.2015
High School Diploma -
Red Bank High School
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