Quinton Stockman
New Orleans,LA
Summary
Skilled Mental Health Technician with a track record of enhancing patient well-being at Beacon Behavioral Hospital. Expert in stress reduction and crisis intervention, demonstrating superior customer service and self-awareness. Achieved notable improvements in patient cooperation and safety through effective de-escalation techniques and family engagement. Proficient in technology, contributing to efficient patient care and facility operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Beacon Behavioral Hospital
02.2024 - 09.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Patient Escort
Ochsner Medical Center
08.2022 - 10.2023
- Expedited discharge processes for patients by promptly responding to requests for transportation services upon clearance.
- Enhanced patient comfort by providing courteous and efficient transportation services throughout the hospital.
- Maintained a high level of physical fitness to meet the demands of transporting patients safely and efficiently throughout the facility.
- Increased efficiency in the transport department by accurately documenting all transport-related information in electronic systems.
Security Officer
Safeway Security Services
09.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Stocker
Dollar General Store
07.2020 - 12.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
John F. Kennedy High School
New Orleans, LA05-2019
Skills
- Stress reduction techniques
- Substance abuse awareness
- Family engagement
- Family relations
- Self-awareness
- Technology proficiency
- Coaching methodology
- General security
- Superior customer service
- Surveillance
Certification
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- First Aid Certification - American Red Cross or St John Ambulance.
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
- First Aid Certification
Timeline
Mental Health Technician
Beacon Behavioral Hospital
02.2024 - 09.2024
Security Officer
Safeway Security Services
09.2022 - 02.2023
Patient Escort
Ochsner Medical Center
08.2022 - 10.2023
Stocker
Dollar General Store
07.2020 - 12.2020
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- First Aid Certification - American Red Cross or St John Ambulance.
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
- First Aid Certification
High School Diploma -
John F. Kennedy High School
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