Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Quoc Bao Mai

Saint Louis,MO

Summary

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.


Overview

3
3
years of professional experience

Work History

Assistant Manager

World Market
09.2022 - Current
  • Supervised daily store operations, ensuring optimal customer service and adherence to company policies.
  • Trained and mentored new staff, enhancing team performance and operational efficiency.
  • Managed inventory control processes, minimizing shrinkage and maintaining stock accuracy.
  • Collaborated with management to develop training programs focused on improving employee skills and knowledge base.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Resolved customer inquiries through effective communication and problem-solving techniques.

Education

Associate of Science - Computer Science

Saint Louis Community College
St. Louis, MO
12-2027

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer rapport
  • Computer skills

Interests

  • Web Development and Design
  • Blockchain Technology and Cryptocurrency
  • Developing software, websites, and apps in various programming languages
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Assistant Manager

World Market
09.2022 - Current

Associate of Science - Computer Science

Saint Louis Community College
Quoc Bao Mai