Qutisha Williams
Lake Charles,LA
Summary
Results-driven administrative office manager specializing in document management and problem resolution. Proven ability to enhance interdepartmental workflows and boost customer satisfaction through effective communication and time management skills. Dedicated administrative office manager with expertise in document management and problem resolution. Strong skills in communication and time management have led to improved interdepartmental workflows and customer satisfaction. Detail-oriented professional skilled in document management and customer service. Proven ability to enhance workflow and support team collaboration. Committed to delivering efficient administrative support.
Overview
4
4
years of professional experience
Work History
Administrative Office Manager
Sa'Trica Williams
Lake Charles, Louisiana
03.2022 - Current
- Maintained filing systems to ensure easy access to information.
- Supported communication between departments to enhance workflow.
- Processed incoming and outgoing correspondence promptly.
- Utilized software tools for data entry and record keeping.
- Handled incoming calls, emails, and other correspondence from clients and vendors.
- Answered customer inquiries promptly via phone or email.
- Established procedures for record keeping, data entry, and information management.
- Developed administrative team to support corporate growth and objectives.
- Processed invoices for payment in a timely manner.
Education
High School Diploma -
South Cameron High School
Cameron Louisiana05-2000
Skills
- Document management
- Data entry
- Customer service
- Team collaboration
- Record keeping
- Problem resolution
- Time management
- Active listening
- Attention to detail
- Critical thinking
- Problem-solving
- Flexible and adaptable
- Good Telephone Etiquette
- Calm under pressure
- Friendly, positive attitude
- Organization
- Clerical support
- Multitasking Abilities
References
References available upon request.
Timeline
Administrative Office Manager
Sa'Trica Williams
03.2022 - Current
High School Diploma -
South Cameron High School