Quynh Pham
Kennebunk,ME
Summary
Motivated and versatile worker with engaging personality and flexible approach. Upbeat, friendly and anticipating people's needs to facilitate enjoyable customer experiences. Works well in a fast paced environment and able to handle complex tasks and demands. Willing to learn new skills and take constructive feedback.
Overview
1
1
year of professional experience
Work History
Server
Sunday Motor Co
Madison, NJ
08.2022 - 09.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Worked flexible schedule and extra shifts to meet business needs.
Server /Cashier
Dairy Queen
Kennebunk, ME
03.2021 - 06.2021
- Processed sales transactions for cash, debit and credit purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Made ice cream cones, sundaes, milkshakes, and blizzards.
- Worked well under pressure.
Receptionist /Assistant Manager
Best Nails & Spa
York Beach, ME
06.2019 - 09.2019
- Answered phone calls and coordinated reservations to appropriate time slots to meet specifications from clients.
- Kept a complex calendar of all reservations and remained mindful of present appointments and time slots to avoid scheduling mistakes.
- Handled transactions with cash and gift cards.
- Helped with assigning clients to nail techs in appropriate order to maintain fair work for employees.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
GED -
Kennebunk High School
Kennebunk, ME07.2022
Skills
- Fast Learner
- Cool Under Pressure
- Warm and Friendly
- Order Accuracy and Delivery
- Able to Lift this Building
- Conflict and Complaint Resolution
- High-Volume Dining
- Transactions and Cash Handling
- Special Requests and Substitutions
- Dining Room Cleaning and Upkeep
- Age Verification
Languages
Vietnamese
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Sunday Motor Co
08.2022 - 09.2022
Server /Cashier
Dairy Queen
03.2021 - 06.2021
Receptionist /Assistant Manager
Best Nails & Spa
06.2019 - 09.2019
GED -
Kennebunk High School
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