Quynhnhi Tran

• Collaborate with physicians and nurses accurately to prevent medication error
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Understand and follow State and Federal Pharmaceutical laws, regulations, professional standards, and ethical principles
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
• Utilizing pharmacy software and EPIC health record system to retrieve patient information and records
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Entered and processed patients' prescriptions into internal system.
• Communicate with patients, coworkers, insurance companies, and prescribers

● Administer vaccines to patients based on route of administration

● Administer COVID-19 testing and run lab test to get results through given machines

• Maintained and overlooked compliance packaging program for patients' medications
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Entered and processed patients' prescriptions into internal system.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Resolved third-party billing, computer system and customer service issues.