Qwynina Tomlin
Atlanta,GA
Summary
Dynamic professional with a proven track record at Club Atlanta, excelling in high-pressure environments and enhancing customer satisfaction. Demonstrates exceptional teamwork and customer service skills, alongside multitasking proficiency and effective time management. Achieved consistent, timely completion of tasks, significantly improving team efficiency and performance.
Overview
10
10
years of professional experience
Work History
Host
Club Atlanta
03.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cook
El Taco
07.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Packing Handler
Walmart DC
08.2017 - 07.2021
- Collaborated with team members to ensure timely completion of all orders during peak seasons.
- Maintained strong attention to detail while efficiently completing large volumes of orders daily.
- Managed time effectively to prioritize tasks appropriately and meet tight deadlines consistently.
- Trained new employees on packing procedures, increasing overall team efficiency and performance levels.
Unarmed Security Officer
Security Innovation
03.2014 - 07.2017
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Education
High School Diploma -
Henry Grady High
Atlanta GA05.2001
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Club Atlanta
03.2024 - Current
Cook
El Taco
07.2022 - Current
Packing Handler
Walmart DC
08.2017 - 07.2021
Unarmed Security Officer
Security Innovation
03.2014 - 07.2017
High School Diploma -
Henry Grady High
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